Position Details

Type Full-Time

Experience mid

Exp. Years 3+ years

Education Not specified

Category Sales & Business Development

About this role

Market Associate is responsible for retention, growth, and optimization of host entrepreneurs in an assigned territory. This includes pricing and listing optimization, host recruitment, and education programs to maximize host success on Airbnb.

Key Responsibilities

Manage book of business for hosts
Onboard and optimize host listings and pricing
Educate hosts on updates and changes
Respond to host inquiries
Analyze performance data

Technical Overview

Role relies on CRM tools (Salesforce) and data analysis to identify trends, drive engagement, and support market education through webinars and communications.

Ideal Candidate

The ideal candidate is a mid-level sales/account management professional with 3+ years in hospitality or travel and strong CRM experience (Salesforce). They should excel at building host relationships, optimizing pricing/listings, and delivering scalable, education-driven engagement across assigned territories.

Must-Have Skills

3+ years of experience in new salesaccount managementor partner supportProficiency in CRM toolsparticularly Salesforce

Nice-to-Have Skills

2+ years of hospitality/travel industry experience

Required Skills

3+ years of experience in new salesaccount managementor partner supportproficiency in CRM tools (Salesforce)strong communication and presentation skillsdata analysishost optimizationpricing/listing optimizationterritory management

Hard Skills

Customer relationship managementCRMSalesforce experienceAccount managementPricing optimizationListing optimizationOnboardingProduct updatesPolicy changesCommunicationEducation programsWebinarsEmail communicationData analysis

Soft Skills

communicationpresentationtime managementprioritizationproactiverelationship building

Industry & Role

Industry SaaS

Job Function Grow and optimize a portfolio of Airbnb hosts within an assigned territory

Role Subtype Business Development Rep

Keywords for Your Resume

market associatehostpricing optimizationlisting optimizationhost recruitmentcrmsalesforceaccount managementbook of businessone-on-one optimizationonboardingpricingavailabilitylisting qualityeducation programswebinarsemail communicationdata analysishost retentiongrowthhost managementterritory management

Deal Breakers

Must be based in listed states and able to travel as needed, No explicit visa sponsorship information provided

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