✦ Luna Orbit — Customer Success & Support

Untitled Position

at Company

Onsite Posted March 30, 2026
Type Part-Time
Experience entry
Exp. Years Not specified
Education Not specified
Category Customer Success & Support

Non-Reg On-Caller supports client service and branch operations as a BOA in a part-time capacity, handling client interactions, basic administrative tasks, and CRM/tool usage to ensure smooth service delivery.

  • Client Service: inbound/outbound calls, email, and in-person interactions
  • Account Management: account openings, transfers, documentation; maintain client records
  • Administrative & Operational Support: scheduling, materials for client meetings, managing correspondence; support marketing initiatives and branch plan
  • Technology: MoneyGuide, Salesforce, Microsoft Office

No heavy tech stack; involves CRM/tool usage with MoneyGuide, Salesforce, and Microsoft Office to support client relationships and branch tasks.

The ideal candidate is a part-time, on-site administrator with strong client service and administrative capabilities, ready to support Edward Jones clients in Denton, TX. They should be comfortable handling multiple channels of communication, using CRM tools, and assisting with branch operations.

Client ServiceAccount ManagementAdministrative & Operational SupportTechnology
Analytical ThinkingAttention to DetailAdaptabilityConversational SkillsDigital Tool UtilizationTeam CollaborationClient ServiceAccount ManagementAdministrative & Operational SupportTechnologyMoneyGuideSalesforceMicrosoft Office
MoneyGuideSalesforceMicrosoft Office
Analytical ThinkingAttention to DetailAdaptabilityConversational SkillsDigital Tool UtilizationTeam Collaboration
Industry Financial Services
Job Function Provide administrative and client-support services to a financial advisor and branch operations
Role Subtype Customer Success & Support
Tech Domains Salesforce
Branch Office AdministratorBOAEdward JonesMoneyGuideSalesforceMicrosoft OfficeInbound and outbound callsEmailIn-person interactionsClient ServiceAccount ManagementAdministrative & Operational SupportTechnology6-month trainingMarketing initiativesBranch business planTrainingCustomer serviceDocumentationSOPsTeam Collaboration

Must be authorized to work in the United States, Onsite work requirement at Denton, TX, Inability to meet part-time schedule expectations

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