Position Details

Type Full-Time

Experience lead

Exp. Years 1-3 years

Category Marketing & Digital Marketing

About this role

Product Consultant - CRM & Web focuses on driving digital product capabilities in MarTech platforms, including Braze, Salesforce, and Adobe ACS, to support Canada marketing initiatives and guest experience.

Key Responsibilities

Drive design and development of digital product capabilities with focus on MarTech platforms and Website; Lead discussions with digital marketing, CRM Ops, data teams and partner agencies; Manage and maintain a balanced product roadmap; Generate product insights from feature requests and pain points; Articulate product decisions to users, product team, stakeholders, and engineers

Technical Overview

Stack includes Braze, Salesforce, Adobe ACS with Microsoft Office suite for documentation; agile practices; close collaboration with digital marketing, CRM Ops, and data teams.

Ideal Candidate

The ideal candidate is a product-focused supervisor with 1-3 years MarTech experience, proficient with Braze, Salesforce, or Adobe ACS, and strong communication skills. Bilingual in English and French is a plus and flexibility to align with global teams is valued.

Must-Have Skills

1-3 years MarTech experienceExperience working in BrazeAdobe ACS or SalesforceProficiency in Microsoft WordExceland PowerPointStrong multi-tasking and organizational skillsBilingual in English and French (asset)

Nice-to-Have Skills

CRM & Web product management experienceExperience with marketing technology platformsWebsite/ecommerce platform experience

Required Skills

1-3 years MarTech experience; Experience working in BrazeAdobe ACS or Salesforce; Proficiency in Microsoft WordExceland PowerPoint; Strong multi-tasking and organizational skills; Bilingual in English and French (asset)

Hard Skills

BrazeAdobe ACSSalesforceMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Soft Skills

communicationmultitaskingteamworkinterpersonalpresentationproblem-solving

Industry & Role

Industry Retail

Job Function Lead the design and delivery of Canadian MarTech digital products to enhance guest experiences and marketing effectiveness

Role Subtype Product Manager

Tech Domains Braze, Salesforce, Microsoft 365

Keywords for Your Resume

supervisorrestaurant technologydigital productbrazeadobe acssalesforcemartechcrm & webmarketing technologywebsiteecommercetorontocanadafull-timeon-sitebilingualstakeholder managementagilesprintproduct roadmapbraze salesforcecrm platformsproduct management

Deal Breakers

Lack of 1-3 years MarTech experience, No experience with Braze/Adobe ACS/Salesforce, Not bilingual in English and French (asset but not mandatory)

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