Position Details
About this role
Global Digital Adoption Platform (DAP) program lead responsible for strategy, governance, and scale of WalkMe-driven adoption across PPG’s platforms. This role requires hands-on DAP expertise, cross-functional leadership, and executive-level reporting on ROI and adoption outcomes.
Key Responsibilities
- Lead global WalkMe implementation and adoption roadmap
- Develop governance model and adoption roadmap
- Oversee WalkMe build standards, QA, and deployment
- Manage stakeholder relationships and external vendors
- Conduct UAT and validate integrations with enterprise tools
Technical Overview
Scope includes WalkMe DAP implementation with Editor/Insights/Analytics, integrated across Salesforce, Workday, and Microsoft 365. Responsible for UAT, API/integration validation, and ensuring data privacy and accessibility standards are met.
Ideal Candidate
The ideal candidate is a senior program manager with 5+ years of experience leading global WalkMe/DAP initiatives, strong governance and stakeholder management skills, and hands-on DAP deployment across Salesforce, Workday, and Microsoft 365.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of 5+ years of program management experience, No hands-on WalkMe or DAP experience, No Bachelor's or Master's degree in a related field
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