✦ Luna Orbit — Sales & Business Development

Untitled Position

at Company

Unknown Posted March 29, 2026
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Position Details

Type Full-Time
Experience entry
Exp. Years 0+ years
Education Not specified
Category Sales & Business Development

About this role

BDC Associate in Fixed Ops at a Sonic Automotive dealership focused on generating service appointments from internet inquiries and managing CRM data to improve customer experience.

Key Responsibilities

  • Respond to internet inquiries; enter inquiries into CRM; generate service appointments; conduct phone surveys; utilize lead management tools; compile reports; perform cashier duties; adhere to policies

Technical Overview

Role centers on CRM data entry, lead management, and Microsoft Office; minimal to moderate use of CRM tools and reporting.

Ideal Candidate

The ideal candidate is an entry-level customer-facing associate in a retail auto environment with strong communication skills, basic CRM/MS Office proficiency, and the ability to manage a fast-paced, call-center-style workflow while handling data entry and appointment scheduling.

Must-Have Skills

Excellent verbal and written communication skillsStrong MS Office Suite computer skillsAbility to work independently and as part of a teamAbility to work in call center environmentStrong organizational and time management skillsAbility to read and comprehend policies and procedures

Required Skills

Excellent verbal and written communication skillsStrong MS Office Suite computer skillsAbility to work independently and as part of a teamAbility to work in call center environmentStrong organizational and time management skillsAbility to read and comprehend rulesregulationspolicies and procedures

Hard Skills

CRM softwareLead management toolsMicrosoft OfficeMS Office SuiteCRM data entry

Soft Skills

Communication skillsTeamworkTime managementOrganizational skillsCustomer service orientation

Industry & Role

Industry Retail
Job Function Generate and manage service-related sales appointments via CRM and inbound inquiries in a fast-paced dealership environment
Role Subtype Sales & Business Development

Keywords for Your Resume

BDC associateservice BDCCRMCRM softwarelead managementappointment schedulingservice appointmentsMicrosoft OfficeMS Office Suitecall centercustomer serviceverbal communicationwritten communicationteamworkindependencetime managementorganizational skillspolicies and proceduresFort MillSCdata entry

Deal Breakers

Must be able to work in a call center environment, Must have strong MS Office skills

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