Position Details
About this role
Data Center Technician supports AWS data center operations in Fredericksburg, performing hardware and network diagnostics and repairs; works in a 24/7 environment and may participate in on-call rotation.
Key Responsibilities
- Working to meet SLA's against assigned trouble tickets via a directed workflow
- First line touch point for hardware troubleshooting and technical issues
- Performing regular server hardware repairs
- Carrying out routine network, server hardware and OS related repairs
- Working with cross-functional teams to complete routine work
Technical Overview
Focus on hardware diagnostics, server hardware replacement, network troubleshooting, operating system repairs, and documentation; supports on-site data center infrastructure.
Ideal Candidate
An entry-level data center technician with 1+ year hardware and networking experience, able to work on-site in Fredericksburg and participate in 24/7 operations; solid troubleshooting and documentation skills.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of 1+ year hardware troubleshooting experience, Lack of 1+ year computer networking experience, Inability to lift up to 40 pounds
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