Position Details

Type Not Specified

Experience senior

Exp. Years 7+ years

Education Bachelor's degree in Information Systems, Computer Science, Health Informatics, or related field

Category Business Analysis

About this role

Serve as a senior IT business partner supporting patient engagement initiatives by bridging business and technical teams and driving technology solutions in healthcare.

Key Responsibilities

Serve as patient engagement expert
Gather business requirements
Develop technology roadmap
Drive pilot programs
Coordinate system integrations

Technical Overview

Translate functional requirements into technical specifications, develop patient engagement technology roadmaps, and collaborate with cross-functional teams using Salesforce Health Cloud.

Ideal Candidate

The ideal candidate is a senior IT business analyst with 7+ years of experience in healthcare IT and patient engagement. They have expertise in Salesforce Health Cloud, strong skills in gathering business requirements, and a deep understanding of regulatory compliance and patient support processes.

Must-Have Skills

patient engagementbusiness requirements gatheringSalesforce Health Cloudhealthcare ITregulatory compliance

Required Skills

patient engagementbusiness requirements gatheringSalesforce Health Cloudhealthcare ITregulatory compliancedigital product managementCRM implementation

Hard Skills

patient engagementbusiness requirements gatheringdigital product managementCRM implementationSalesforce Health Cloudregulatory compliancehealthcare ITdata privacy

Soft Skills

strategic thinkingcommunicationrelationship buildinginfluencing without authoritycollaboration

Industry & Role

Industry Pharmaceuticals

Job Function Bridge business and IT to deliver patient engagement technology solutions

Role Subtype IT Business Analyst

Tech Domains Salesforce

Keywords for Your Resume

Senior IT Business Partnerpatient engagementbusiness requirementsdigital product managementCRM implementationSalesforce Health Cloudhealthcare ITregulatory compliancedata privacycross-functional collaborationpatient servicespharmaceutical patient services

Deal Breakers

7+ years healthcare IT or related experience, Experience with Salesforce Health Cloud, Bachelor's degree in relevant field

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