✦ Luna Orbit — ERP & CRM Systems

Untitled Position

at Company

Unknown Posted March 29, 2026
Type Not Specified
Experience mid
Exp. Years Not specified
Education Broad training in a related field usually acquired through college level education. Bachelor degree in relevant field preferred.
Category ERP & CRM Systems

This role is responsible for administration, tuning, and recovery of mission-critical enterprise systems and infrastructure, ensuring compliance with ITIL and governance standards in a manufacturing company.

  • Implement and tune enterprise systems
  • Manage recovery procedures
  • Administer infrastructure tools
  • Follow ITIL best practices
  • Ensure compliance with governance laws

The position involves hands-on administration of infrastructure tools, configuration management, backup and recovery, and adherence to security and compliance laws such as HIPAA, SOX, and GDPR.

The ideal candidate is a mid-level functional analyst with experience in infrastructure administration, performance tuning, and recovery procedures. They are knowledgeable in ITIL best practices and compliance with governance laws such as HIPAA, SOX, and GDPR, supporting enterprise systems in a manufacturing environment.

infrastructure administrationperformance tuningrecovery proceduresITIL best practicessecurity best practicesgovernance and compliance laws
Bachelor degree in relevant field
infrastructure administrationperformance tuningrecovery proceduresITILHIPAASOXGDPRincident managementchange managementTier 2 support
infrastructure administrationperformance tuningrecovery procedurescapacity managementconfiguration managementincident managementchange managementrequest managementproblem managementITILHIPAASOXGDPR
problem-solvinginitiativedocumentationcollaborationcommunication
Industry Manufacturing
Job Function Provide functional analysis and infrastructure support for enterprise systems
Role Subtype ERP Analyst
Tech Domains ITIL, HIPAA, SOX, GDPR
Functional Analystinfrastructure administrationperformance tuningrecovery procedurescapacity managementconfiguration managementincident managementchange managementrequest managementproblem managementITILHIPAASOXGDPRinfrastructure toolsenterprise systemstechnical environmentbackup configurationTier 2 support

Experience with infrastructure administration and ITIL, Knowledge of compliance laws such as HIPAA, SOX, GDPR, Ability to perform Tier 2 support

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