Position Details
About this role
This role focuses on system support and data management for Gallagher Benefit Services, handling inquiries, configuring system parameters, and delivering client-facing demos and training.
Key Responsibilities
- Handle service inquiries and process benefit renewals
- Identify root causes and troubleshoot issues
- Update system configurations (plans, rates, rules)
- Attend team/global meetings and provide training
- Create and maintain client documentation
Technical Overview
Tech stack includes VB.NET, ASP.NET, HTML, SQL Server; strong data management and reporting skills; familiarity with SaaS and benefits administration.
Ideal Candidate
The ideal candidate is a system/data analyst with 3+ years of experience building and supporting applications in VB.NET/ASP.NET, HTML, and SQL Server, plus SaaS and customer-facing support capability.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of proficiency in VB.NET/ASP.NET/HTML/SQL Server, No experience with SaaS or benefits administration
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