About this role
IT intern at Delek US Holdings will support IT operations, troubleshoot equipment, and collaborate with IT and business units to design and improve systems while developing QA processes.
Key Responsibilities
- Maintain safe working environment by following safety procedures
- Troubleshoot equipment and identify root cause
- Collaborate with IT and operations on problem solving
- Translate business requirements into development/enhancement of new and existing systems
- Develop and execute QA processes for technology solutions
Technical Overview
Role involves root-cause analysis, incident management, and QA for technology solutions with basic IT equipment and software knowledge; requires MS Office proficiency and strong communication.
Ideal Candidate
The ideal candidate is an undergraduate pursuing a BS/MS in CS, MIS, or CIS with a 3.0+ GPA, available for 40 hours/week, and eager to learn IT operations, incident management, QA, and cross-functional collaboration in an energy-industry environment.
Must-Have Skills
Currently pursuing Bachelor of Science or Master of Science Degree in Computer ScienceManagement Information SystemsComputer Information Systemsor similar technology degree.GPA 3.00Availability to work at least 40 hours a week.Basic knowledge of IT equipment and softwareProven ability to work independentlySolid written and verbal communication skillsSolid software application skillsincluding MS WordExcel and OutlookWillingness and desire for continual learning and self-development.
Required Skills
Currently pursuing Bachelor of Science or Master of Science Degree in Computer ScienceManagement Information SystemsComputer Information Systemsor similar technology degree; GPA 3.00; 40 hours/week; basic IT knowledge; independent work; data presentation; MS Word; Excel; Outlook; root cause analysis; incident management; quality assurance; troubleshooting; safety procedures; cross-functional collaboration
Hard Skills
Microsoft WordMS WordMicrosoft ExcelMS ExcelMicrosoft OutlookMS OutlookRoot cause analysisIncident managementQuality assuranceTroubleshootingTroubleshoot equipmentSafety procedures
Soft Skills
Written and verbal communicationInterpersonal skillsIndependent workCross-functional collaborationProblem-solvingOrganizational skillsWillingness for continual learning
Keywords for Your Resume
IT InternBachelor of ScienceComputer ScienceManagement Information SystemsComputer Information SystemsGPA 3.0040 hours a weekMS WordMicrosoft WordMicrosoft ExcelMicrosoft OutlookRoot cause analysisIncident managementQuality assuranceQATroubleshoot equipmentTroubleshootingSafety proceduresCurrently pursuing Bachelor of Science or Master of Science Degree in Computer Scienceor similar technology degree.
Deal Breakers
Enrollment in a Bachelor of Science or Master of Science in CS, MIS, or CIS, Availability to work 40 hours/week
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