Position Details

Type Full-Time

Experience lead

Exp. Years 3+ years

Education Associate degree or equivalent from two-year college or technical school

Category Executive & General Management

About this role

Store Manager at The North Face leads store staff, sets staffing and performance programs, and drives sales profitability while ensuring brand standards. The role requires multi-unit leadership, strong customer service, and merchandising expertise to deliver a best-in-class retail experience in St. Louis.

Key Responsibilities

Held accountable for achieving store sales goals and promoting productivity through measurement and monitoring of progress and results against key targets
Promote excellence in customer service by modeling brand specific service standards
Responsible for managing store schedules, loss prevention, store audits, expense control, weekly reports
Supports store marketing events and community engagement
Provide coaching and training programs to the store team

Technical Overview

Focus on store operations, budgeting, scheduling, training, and compliance with safety and brand standards; leverages MS Office for reporting and communication.

Ideal Candidate

The ideal candidate is an experienced retail leader with 3+ years of multi-unit management, capable of driving sales, budgeting, and merchandising standards across stores. A proficiency in staff development and loss prevention is essential to maintain brand standards at The North Face in St. Louis.

Must-Have Skills

3+ years of multi-unit leadership or store management experiencePeople and performance management experienceAbility to work a flexible schedule including weekendseveningsand holidaysDemonstrated ability to meet and exceed sales and profit resultsExcellent verbal and written communicationAbility to buildlead and manage a high performing teamDetail oriented and organizedProficient computer skills

Nice-to-Have Skills

High volume /high complexity retail experienceAssociate Degree (AA) or equivalent from two-year college or technical schoolExperience in outdoor apparel industry or outdoor equipment sales

Required Skills

['store management''multi-unit leadership''customer service''sales''merchandising''loss prevention''staff scheduling']

Hard Skills

staff recruitmenttraining and developmentleadershipsales and profitabilitymerchandisingvisual merchandisingloss preventionstaff schedulingbudgetingreportingsafety compliance

Soft Skills

leadershipcommunicationdecision makingorganizationproblem solving

Certifications

Preferred

Associate Degree (AA) or equivalent from two-year college or technical school

Industry & Role

Industry Retail

Job Function Lead store operations, staffing, and customer experience for The North Face in St. Louis

Role Subtype Store Manager

Keywords for Your Resume

store managerstore managementmulti-unit leadershipcustomer servicesales goalsloss preventionmerchandisingvisual merchandisingstaff schedulingtraining and developmentbrand standardssafety complianceThe North FaceVFSt. LouisMissourionsiteretail

Deal Breakers

Lack of 3+ years multi-unit leadership, Inability to work a flexible schedule including weekends

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