About this role
This is an entry-level Junior Sales Representative role where you train to manage the full sales process for homebuyers. You will qualify visitors, demonstrate homes, handle objections, document transactions, and track loan/options/construction progress through close of escrow.
Key Responsibilities
- Greet and qualify visitors
- Demonstrate models/homes/home sites and overcome objections to close sales
- Document transactions and cancellations while maintaining lot files/sales files
- Track progress of loan, options and construction and respond to customer requests
- Monitor models and sales office for appropriate disclosures, supplies, repairs, etc.
Technical Overview
The role is customer-facing and operational, using DRH Sales applications on mobile devices or a laptop plus MS Office and email. You must maintain accurate sales documentation (lot files/sales files) and ensure compliance with quality standards through proper execution of policies and sales office monitoring.
Ideal Candidate
The ideal candidate is an entry-level Junior Sales Representative who is willing to train to manage the full home sales process from the first customer interaction through the close of escrow. They can demonstrate models and homes, handle sales objections, and accurately document and track loan/options/construction progress while maintaining lot and sales files. They are proficient with MS Office and email, can use DRH Sales applications on mobile devices or a laptop, and have a valid driver’s license with reliable transportation.
Must-Have Skills
Associate’s Degree or 2 years related experienceMust have a vehiclevalid driver’s licenseand be able to drive in daytime or nighttimeAbility to utilize DRH Sales applications on a smart phonetabletor laptopProficiency with MS Office and emailAbility to lift and/or move up to 25 pounds
Nice-to-Have Skills
Prior CRM software experiencePrevious sales experienceknowledge of industry preferredExcel in intercommunications and interactions
Tools & Platforms
DRH Sales applicationssmart phonetabletlaptopMS Officeemail
Required Skills
manage the entire sales processcommunicate with customer through close of escrowgreet and qualify visitorsdemonstrate models/homes/home sitesovercome sales objectionsclose for the saledocument the transactiontrack progress of loan/options/constructionrespond to customer requests for informationdocument cancellationsmaintain lot files/sales filesmonitor models and sales office for disclosures/supplies/repairsexecute policies to ensure compliance with quality standardsDRH Sales applicationsMS Officeemail
Hard Skills
manage the entire sales processcommunicating with the customer from the first interaction through the close of escrowgreet and qualify visitorsdemonstrate models/homes/home sitesovercome sales objectionsclose for the saledocument the transactiontrack progress of loanoptions and constructionrespond to customer requests for informationdocument cancellationsmaintenance of all lot files/sales filesmonitor models and sales office for appropriate disclosuressuppliesrepairsetc.execute policies to ensure compliance with quality standardsutilize DRH Sales applications on a smart phonetabletor laptopProficiency with MS Office and emailability to lift and/or move up to 25 poundsCRM software experience (preferred)
Soft Skills
in training to manage the entire sales processcustomer communicationrapport with prospective customersrealtorsand team membersprofessional and ethical conductintercommunications and interactionsstrongly motivatedteam player
Keywords for Your Resume
Junior Sales RepresentativeD.R. Hortonmanage the entire sales processcommunicating with the customerclose of escrowgreet and qualify visitorsdemonstrate models/homes/home sitesovercome sales objectionsclose for the saledocument the transactiontrack progress of loantrack progress of optionstrack progress of constructioncustomer requests for informationdocument any cancellationslot filessales filesmaintenance of all lot files/sales filesmonitor models and sales officeappropriate disclosuressuppliesrepairsexecute policiesquality standardsAssociate’s Degreevalid driver’s licensevehicleDRH Sales applicationssmart phonetabletlaptopMS Officeemaillift and/or move up to 25 poundsPrior CRM software experienceprevious sales experiencesales representativeJunior Salessales processCRM software experience
Deal Breakers
Must have a vehicle and a valid driver’s license and be able to drive day or night, Must be able to utilize DRH Sales applications on a smart phone, tablet, or laptop, Proficiency with MS Office and email, Ability to lift and/or move up to 25 pounds
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