Position Details
About this role
Join Checkly as a Junior Support Developer to assist customers with technical issues related to web applications and APIs, working remotely in an async-first environment.
Key Responsibilities
- Advise customers on technical challenges
- Investigate and reproduce issues
- Work with engineering teams to resolve problems
- Contribute to support process improvements
- Assist in maintaining application stability
Technical Overview
Role involves troubleshooting web technologies, reading and debugging code, and collaborating with product and engineering teams using tools like Chrome DevTools, git, and CI/CD pipelines.
Ideal Candidate
The ideal candidate is an entry-level or junior developer with basic experience in JavaScript and Node.js, eager to support SaaS applications and troubleshoot technical issues. They should be motivated, detail-oriented, and comfortable working remotely in an async environment.
Must-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of technical background in JavaScript/Node.js, Inability to work remotely, No experience with web technologies or support roles
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