Position Details

Salary $82K – $121K USD / year

Type Full-Time

Experience senior

Exp. Years 5+ years

Education Bachelor’s degree in human resources, Business Administration, or related field; advanced degree preferred

Category Human Resources & Recruiting

About this role

Lead Benefits Analyst serving as the primary HRIS/IT liaison for disability, leave, and accommodation programs; partners with Payroll, Benefits, HR, Legal, and vendor to resolve complex cases, ensure regulatory compliance, and deliver timely service.

Key Responsibilities

HRIS/IT Oversight for Leave and Disability
Cross-Functional Collaboration
State Leave Compliance
Vendor Management & Continuous Improvement
Inquiries & Escalations via ServiceNow

Technical Overview

Oversee HRIS workflows and leave/disability processes, support automation and reporting, manage ServiceNow escalations, and drive process improvements and data integrity across HR systems.

Ideal Candidate

The ideal candidate is a senior benefits analyst with 5+ years in disability/leave operations and vendor management, strong HRIS experience (HRIS reporting and automation), and proficiency with ServiceNow for case management and escalations. They should excel in cross-functional collaboration, regulatory compliance, and data-driven process improvements in a remote, full-time role.

Must-Have Skills

Bachelor’s degree in HRBusiness Administrationor related field; advanced degree preferred5+ years benefits administrationdisability/leave operationsand vendor managementWorking knowledge of state and federal leave requirements (FMLAPFMLPSLUSERRA)Experience supporting HRIS/reportingautomationor workflow improvementsExperience with HRIS and ServiceNow for inquiries/escalations

Nice-to-Have Skills

AI-enabled solutions experienceExperience with Agile or SAFe environmentsAdvanced degree in related field

Tools & Platforms

ServiceNow

Required Skills

HRISdisability/leave operationsvendor managementleave programsFMLAPFMLPSLUSERRAHRIS reportingautomationworkflow improvementsdata analysisregulatory complianceServiceNow

Hard Skills

HRISDisability/Leave operationsLeave programsFMLAPFMLPSLUSERRAHRIS reportingAutomationWorkflow improvementsData analysisVendor managementServiceNowRegulatory complianceCross-functional collaborationPayroll coordination

Soft Skills

Analytical thinkingProblem-solvingCommunicationInfluenceCollaborationAttention to detailCustomer service mindset

Industry & Role

Industry Consulting & Advisory

Job Function Oversee benefits administration operations, HRIS governance, and regulatory compliance for disability/leave programs

Role Subtype Benefits Specialist

Keywords for Your Resume

lead benefits analysthrisleave managementfmlapfmlusERRAstate leave compliancevendor managementserviceNowautomationworkflow improvementsdata analysisregulatory compliancematrixed environmentcross-functional collaborationremote

Deal Breakers

Lack of 5+ years benefits admin experience, No HRIS/ServiceNow experience, No knowledge of FMLA, PFML, USERRA, Lack of vendor management experience

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