✦ Luna Orbit — Networking & Telecom

Lead Collaboration Services Engineer

at Reinsurance Group of America

Unknown 💰 $107K – $159K USD / year Posted March 17, 2026
Salary $107K – $159K USD / year
Type Not Specified
Experience lead
Exp. Years 8+ years
Education Bachelor's Degree in Arts/Sciences (BA/BS) or equivalent
Category Networking & Telecom

This role involves leading the design, implementation, and maintenance of conferencing and mobility infrastructure, providing technical support, and managing capacity and disaster recovery planning.

  • Lead conferencing infrastructure
  • Manage mobility solutions
  • Coordinate capacity planning
  • Implement disaster recovery
  • Provide technical support

The position requires expertise in Cisco Webex Contact Center deployment, telephony and conferencing solutions, network support, capacity planning, and disaster recovery, with vendor management skills.

The ideal candidate is a lead networking professional with at least 8 years of experience managing conferencing and mobility infrastructure, especially Cisco Webex Contact Center. They should possess strong leadership skills, strategic planning ability, and expertise in network support and disaster recovery.

Cisco Webex Contact CenterMobility conferencing solutionsNetwork supportCapacity planningDisaster recovery
Advanced experience with Cisco Webex Contact Center deployment and administration
Cisco Webex Contact CenterTelephony SystemsNetworking Hardware
Cisco Webex Contact CenterTelephony InfrastructureConferencing SolutionsAutomation CapabilitiesCapacity PlanningDisaster RecoveryNetwork SupportSystem MaintenanceVendor ManagementTechnical Support
Cisco Webex Contact CenterTelephony InfrastructureConferencing SolutionsAutomation CapabilitiesCapacity PlanningDisaster RecoveryNetwork SupportSystem MaintenanceVendor ManagementTechnical Support
LeadershipCommunicationProblem-solvingTeam ManagementStrategic PlanningAdaptabilityMentoringCollaboration
Industry Telecom
Job Function Network and conferencing infrastructure management
Role Subtype Network Engineer
Tech Domains Cisco Networking, Telecommunications
Cisco Webex Contact Centertelephony infrastructureconferencing solutionsnetwork supportcapacity planningdisaster recoverynetwork managementsystem maintenancevendor managementtechnical supporttelecommunicationsnetwork infrastructureconference infrastructuremobility solutionsIT supportnetwork engineertelecom solutionssystem supportdisaster recovery planningcapacity managementcisco webex contact center

Less than 8 years of relevant experience, No experience with Cisco Webex Contact Center, Lack of leadership or team management skills

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