Position Details
About this role
This role involves leading the design, implementation, and maintenance of conferencing and mobility infrastructure, providing technical support, and managing capacity and disaster recovery planning.
Key Responsibilities
- Lead conferencing infrastructure
- Manage mobility solutions
- Coordinate capacity planning
- Implement disaster recovery
- Provide technical support
Technical Overview
The position requires expertise in Cisco Webex Contact Center deployment, telephony and conferencing solutions, network support, capacity planning, and disaster recovery, with vendor management skills.
Ideal Candidate
The ideal candidate is a lead networking professional with at least 8 years of experience managing conferencing and mobility infrastructure, especially Cisco Webex Contact Center. They should possess strong leadership skills, strategic planning ability, and expertise in network support and disaster recovery.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Less than 8 years of relevant experience, No experience with Cisco Webex Contact Center, Lack of leadership or team management skills
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