Position Details
About this role
Remote role leading Veeva Vault implementations and ongoing IT operations for enterprise customers. You will manage agile release programs, oversee release tracking, and guide customers in adopting Vault best practices.
Key Responsibilities
- Lead IT Operations at customer sites for Veeva’s R&D SaaS solutions
- Function as primary customer liaison between implementation teams, customer stakeholders, and 3rd parties
- Oversee customer release management programs including resource planning, release tracking, and forecasting
- Analyze customer requirements and new product features to develop adoption and enhancement roadmaps
- Guide customers in adopting Vault and industry best practices as part of post-implementation programs
Technical Overview
Focus on SaaS deployments of Vault products, with emphasis on agile methodologies, release management, and cross-functional collaboration across QA, IT, and business stakeholders.
Ideal Candidate
The ideal candidate is a senior-level consultant with 5+ years of IT project management/consulting experience and a strong background implementing SaaS Vault solutions (Vault Development Cloud). They should excel at leading teams, managing agile release programs, and driving customer adoption of Veeva Vault while collaborating across QA, IT, and business stakeholders.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
No 5+ years experience in IT PM/consulting, Lack of SaaS/Vault experience, Bachelor’s degree not held
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