✦ Luna Orbit — Product Management

Lead, People & Culture AI & Excellence

at Avalara

📍 Remote, US Remote 💰 $126K – $201K USD / year Posted April 02, 2026
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Position Details

Salary $126K – $201K USD / year
Type Full-Time
Experience lead
Exp. Years 6 years
Education Not specified
Category Product Management

About this role

Lead Avalara's AI-first People & Culture AI & Excellence program, owning the P&C AI portfolio and end-to-end delivery of AI-enabled workflows across employee journeys. Partner with the central AI COE to govern risks, data handling, and adoption while delivering measurable outcomes.

Key Responsibilities

  • Own the P&C AI portfolio and roadmap
  • Stand up governance and delivery for AI initiatives
  • Act as product owner for P&C AI agents
  • Design tests and pilots to improve agent effectiveness
  • Partner with Engineering, PeopleTech, and COE on architecture and data handling

Technical Overview

Role centers on AI strategy and execution, with emphasis on LLM-based agents, prompt/workflow design, cross-platform automation (n8n, Glean, ServiceNow, Workday), and data governance across HR processes. Requires experience shaping AI/automation roadmaps and governance.

Ideal Candidate

The ideal candidate is a senior product leader with 6+ years in HR/HR tech or people analytics, strong AI literacy (LLMs, prompts), and a proven ability to turn AI strategy into executable experiences across employee journeys. They excel in governance, stakeholder management, and delivering measurable outcomes through AI-enabled workflows.

Must-Have Skills

6 years of experience in HRHR technologyproduct managementprogram managementor people analyticsStrong AI literacy: familiarity with LLMsagentsprompt and workflow designExceptional stakeholder management and communication skillsProven ability to define and track outcome-based metrics

Tools & Platforms

WorkdayServiceNown8nGlean

Required Skills

AILLMSLarge Language Modelsprompt designworkflow designA/B testingportfolio managementgovernancedata handlingread/write accessauthorizationservice accountsdata minimizationWorkdayServiceNown8nGleanAI/Agentic COE

Hard Skills

AILLMsLarge Language Modelsprompt designprompt engineeringworkflow designA/B testingportfolio managementgovernancedata handlingread/write accessauthorizationservice accountsdata minimizationWorkdayServiceNown8nGleanAI/Agentic COE

Soft Skills

stakeholder managementcommunicationexecutive storytellingcollaborationproblem solvingplanningprioritization

Industry & Role

Industry SaaS
Job Function Lead the AI strategy and execution for Avalara's People & Culture AI & Excellence initiatives, focusing on AI-first workflows across the employee lifecycle.
Role Subtype Product Manager
Tech Domains Workday, ServiceNow

Keywords for Your Resume

P&C AIAILLMsLarge Language Modelsprompt designworkflow designA/B testingportfolio managementgovernancedata handlingread/write accessauthorizationservice accountsdata minimizationWorkdayServiceNown8nGleanAI/Agentic COEprimary agentemployee journeysCSATSLAproduct ownerAIFirst

Deal Breakers

No experience applying AI/ML in HR/People workflows, Less than 6 years in relevant fields, Inability to engage with executive stakeholders

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