About this role
This Lead Sales Associate role functions as a cashier and/or stocker and leads the team in the absence of the Store Manager or Assistant Store Manager. The position also supports plan-o-grams, merchandising, store cleanliness, and operational compliance.
Key Responsibilities
- Operate as cashier and/or stocker
- Assist with plan-o-grams implementation and maintenance
- Unload trucks and receive cartons and totes
- Operate cash register and flatbed scanner, handle payments, refunds and overrides
- Maintain store cleanliness, merchandising, and safe operations
Technical Overview
The role relies on retail POS and scanning operations, including operating a cash register and flatbed scanner to itemize and total customer purchases. It also requires executing plan-o-grams and following store processes for truck unloading, receiving, and merchandising tasks.
Ideal Candidate
The ideal candidate is a retail lead who can function as both a cashier and stocker while stepping in when the Store Manager or Assistant Store Manager is absent. They are comfortable operating a cash register and flatbed scanner, maintaining plan-o-grams, and providing strong customer service leadership on the sales floor.
Must-Have Skills
Function as a Cashier and/or Stockeract in a lead capacity in the absence of the Store Manager or Assistant Store ManagerProvide exemplary customer serviceOperate cash register and flatbed scannerCollect payment and make changeFollow company policies and procedures as outlined in the Standard Operating Procedures manualEmployee Handbook
Tools & Platforms
cash registerflatbed scanner
Required Skills
CashierStockerunload trucksreceive and unpack cartons and totesstock merchandiserotate and face merchandisebuild merchandise displaysrestock returned and recovered merchandiseorder zonesdrop shipment categoriesplan-o-gram implementation and maintenancecustomer servicelocate merchandisebail cardboardtrash removaldust and mop store floorsclean restroom and stockroomgreet customersmaintain register countertops and bagsoperate cash registerflatbed scanneritemize and total customer's purchasebag merchandisecollect payment and make changeclean front end of storesidewalk displaysStandard Operating Procedures manualEmployee Handbookauthorize and sign for refunds and override
Hard Skills
cashierstocking merchandiseunload trucksreceiveopen and unpack cartons and totesrotate and face merchandise on shelvesbuild merchandise displaysrestock returned and recovered merchandiseorder zonesdrop shipment categoriesplan-o-grams implementationplan-o-grams maintenanceoperate cash registerflatbed scanneritemize and total customer's purchasebag merchandisecollect payment and make changegreet customersmaintain register countertops and bagsclean front end of storesidewalk displaysfollow Standard Operating Procedures manualEmployee Handbook compliancerefund authorization and override
Soft Skills
exemplary customer serviceprovide superior customer service leadershipteamworklead capacity
Keywords for Your Resume
LEAD SALES ASSOCIATE-FTLead Sales Associatecashierstockerplan-o-gramsplan-o-gram implementationplan-o-gram maintenancecustomer service leadershipunload truckscartonstotesstock merchandiserotate and face merchandisemerchandise displaysrestock returned and recovered merchandiseorder zonesdrop shipment categoriesoperate cash registerflatbed scanneritemize and total customer's purchasebag merchandisemake changerefundsoverrideStandard Operating Procedures manualEmployee Handbookfront end of storesidewalk displays
Deal Breakers
Must be able to operate a cash register and flatbed scanner, Must be able to follow Standard Operating Procedures manual and Employee Handbook
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