✦ Luna Orbit — IT Support & Helpdesk

Lead Services Engineer

at Kforce

📍 Miami, FL Onsite Posted March 04, 2026
Apply Now → ← Browse All Jobs

Position Details

Type Contract
Experience senior
Exp. Years 7+ years
Education Bachelor's degree in Information Systems or equivalent experience
Category IT Support & Helpdesk

About this role

This role involves developing, supporting, and enhancing the ServiceNow platform for a client, focusing on ITSM, ITAM, ITOM, and related modules, ensuring platform stability, security, and efficiency.

Key Responsibilities

  • Design and maintain ServiceNow modules
  • Develop scripts and workflows
  • Support API integrations
  • Manage CMDB and platform architecture
  • Ensure security and compliance

Technical Overview

Technical scope includes ServiceNow platform customization, scripting in JavaScript, API integrations via REST and SOAP, and adherence to ITIL best practices.

Ideal Candidate

The ideal candidate is a senior ServiceNow developer with over 7 years of hands-on experience in developing and maintaining ServiceNow platforms, including ITSM, ITAM, and ITOM modules. They possess strong scripting skills, API integration experience, and a solid understanding of ITIL best practices.

Must-Have Skills

7+ years ServiceNow developmentExperience with ITSMITAMITOMGRC modulesJavaScript scriptingREST and SOAP API supportServiceNow platform architectureITIL best practices

Nice-to-Have Skills

ServiceNow GRCServiceNow SecurityPlatform customizationWorkflow automation

Tools & Platforms

ServiceNowJiraREST APISOAP API

Required Skills

ServiceNowITSMITAMITOMDiscoveryService CatalogService PortalEvent ManagementCMDBService MappingAsset ManagementOrchestrationJavaScriptREST APISOAP APIITILPlatform Architecture

Hard Skills

ServiceNowServiceNow DevelopmentITSMITAMITOMDiscoveryService CatalogService PortalEvent ManagementCMDBService MappingAsset ManagementOrchestrationJavaScriptREST APISOAP APIScriptingPlatform ArchitectureITIL

Soft Skills

CommunicationCollaborationProblem-solvingProcess organizationDocumentation

Industry & Role

Industry SaaS
Job Function ServiceNow platform development and support

Keywords for Your Resume

ServiceNowITSMITAMITOMDiscoveryService CatalogService PortalEvent ManagementCMDBService MappingAsset ManagementOrchestrationJavaScriptREST APISOAP APIITILPlatform ArchitectureServiceNow Development

Deal Breakers

Lack of 7+ years ServiceNow experience, No experience with ITSM, ITAM, ITOM modules, No scripting or API support experience, No ITIL knowledge

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile