✦ Luna Orbit — Software Engineering

Lead Software Engineer, Platform (VOC)

at Salesforce

📍 California - San Francisco Unknown 💰 $172K – $260K USD / year Posted March 22, 2026
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Position Details

Salary $172K – $260K USD / year
Type Not Specified
Experience lead
Exp. Years Not specified
Education Not specified
Category Software Engineering

About this role

Salesforce is seeking a Lead Software Engineer to develop features supporting customer feedback collection and analysis through Voice of the Customer and IdeaExchange tools. The role focuses on data integration, high code development, and enhancing customer insights.

Key Responsibilities

  • Develop high code features
  • Support data integration and aggregation
  • Enhance customer feedback tools
  • Build APIs for data access
  • Support data analysis and insights

Technical Overview

The role involves software development within Salesforce, focusing on customer feedback tools, data integration, APIs, and database management to support customer insights and feedback analysis.

Ideal Candidate

The ideal candidate is a lead software engineer with experience in developing high code features, data integration, and customer feedback tools within Salesforce. They possess strong analytical and problem-solving skills and can collaborate effectively across teams.

Must-Have Skills

High code featuresData integrationCustomer feedback tools

Nice-to-Have Skills

APIsDatabase managementData analysis

Tools & Platforms

SalesforceIdeaExchangeVoice of the CustomerData Integration Tools

Required Skills

Customer FeedbackVoice of the CustomerIdeaExchangeHigh code developmentData IntegrationAPIsDatabase ManagementData AnalysisSoftware Development

Hard Skills

Customer FeedbackVoice of the CustomerIdeaExchangeHigh code developmentData IntegrationDatabase ManagementAPIsSoftware DevelopmentData AnalysisCoding

Soft Skills

Analytical thinkingProblem-solvingCollaborationCommunicationDetail-orientedTechnical aptitude

Industry & Role

Industry SaaS
Job Function Develop and support customer feedback and insights tools within Salesforce
Role Subtype Lead Software Engineer
Tech Domains Salesforce, Data Integration, Database Management, APIs, Data Analysis

Keywords for Your Resume

SalesforceCustomer FeedbackVoice of the CustomerIdeaExchangeData IntegrationAPIsDatabase ManagementData AnalysisHigh code developmentSoftware DevelopmentCustomer feedback toolsData aggregationData supportCustomer insightsData engineeringData integrationDatabase managementData analysisHigh code features

Deal Breakers

Lack of experience with Salesforce platforms, No experience in data integration or high code development, Inability to collaborate across teams

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