About this role
Lead the Wells Fargo Run Operations, SRE, and DevOps functions for a portfolio of strategic ECM products, focusing on reliability, scalability, and performance.
Key Responsibilities
- Review and analyze complex technical challenges; Collaborate with engineering on change design; Monitor performance and proactively address issues; Troubleshoot deployments, builds, and system integrations; Drive inputs on non-functional requirements (NFRs)
Technical Overview
Stack includes Java-based applications with strong observability (Splunk, AppDynamics, Grafana), CI/CD pipelines (Jenkins, Harness, GitLab CI, Bamboo, Azure DevOps), and cloud platforms (Red Hat OpenShift, Google Cloud Platform) on Kubernetes/Docker.
Ideal Candidate
The ideal candidate is an experienced lead-level SRE/DevOps engineer with 5+ years across cloud, observability, and CI/CD, and a strong Java background. They should be able to lead cross-functional teams in a hybrid banking environment and drive reliability across a portfolio of strategic products.
Must-Have Skills
5+ years of Systems EngineeringTechnology Architecture experience3+ years troubleshooting environments across the entire ecosystem3+ years hands-on experience with cloud platforms (Redhat OCPGCP etc.)5+ years experience with focus on Java based applications5+ years experience with observability tools like SplunkAppDynamicsGrafana3+ years Hands-on experience with CI/CD tools (e.g.JenkinsHarnessGitLab CIBambooAzure DevOps)1+ years experience using AI such as Copilot
Nice-to-Have Skills
Knowledge and experience in leading L2/L3 production support functions and troubleshooting issuesKnowledge of DevOps principles and practices and experience with continuous integration deployment pipelineStrong scripting skills and automation mindsetExperience with containerization tools (DockerKubernetes)Experience with OCPJavaand Observability tools as well as performance monitoring and log management toolsSRE practicesKnowledge of ServiceNowOS (Windows/Unix)DBsload-balancing & auto-scaling solutions/patternsnetwork communicationsGood communication skills and ability to drive adoption of enterprise capabilitiestoolsand innovation improving availability in a multi-app ecosystem by evolving observabilitymonitoringloggingsynthetic monitoringand chaos engineering
Tools & Platforms
JenkinsHarnessGitLab CIBambooAzure DevOpsDockerKubernetesOpenShiftRed Hat OpenShiftOpenShift Container PlatformSplunkAppDynamicsGrafanaCopilotServiceNow
Required Skills
5+ years Systems Engineering/Technology Architecture; 3+ years troubleshooting across applications to infrastructure; 3+ years cloud platforms (Redhat OpenShiftGoogle Cloud Platform); 5+ years Java; 5+ years observability tools (SplunkAppDynamicsGrafana); 3+ years CI/CD tools (JenkinsHarnessGitLab CIBambooAzure DevOps); 1+ year Copilot
Hard Skills
JavaJava-based applicationsSplunkAppDynamicsGrafanaCI/CDJenkinsHarnessGitLab CIDockerKubernetesOpenShiftRed Hat OpenShiftOpenShift Container PlatformGoogle Cloud PlatformGCPRed Hat OpenShiftCopilotNon-functional requirements
Soft Skills
communicationcollaborationproblem-solvingstakeholder managementteamwork
Keywords for Your Resume
Lead Systems Operations EngineerWells FargoSite Reliability EngineeringSREDevOpsJavaJava-based applicationsObservabilitySplunkAppDynamicsGrafanaCI/CDJenkinsHarnessGitLab CIKubernetesOpenShiftGoogle Cloud PlatformGCPDockerCopilotNon-functional requirementslead systems operations engineersredevopsjavaobservabilityci/cdjenkinskubernetesopenshiftgoogle cloud platform
Deal Breakers
Less than 5 years of relevant experience, Lack of Java-based application experience, No experience with CI/CD tools like Jenkins/Harness/GitLab CI, Inability to work in a hybrid environment
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