✦ Luna Orbit — Consulting & Advisory

Legal Service Provider Analyst

at Ally Financial

Hybrid Posted March 31, 2026
Type Full-Time
Experience mid
Exp. Years 0+ years
Education High school Diploma or GED equivalent
Category Consulting & Advisory

Oversee Legal Service Providers and fourth-party attorney firms supporting Deficiency Recovery, driving vendor performance through onboarding, training, and coaching on quality, compliance, and complaint management. Lead a centralized integration function, manage supplier performance for recovery activities, and own the full Business Continuity Program with monthly reporting.

  • Oversee Legal Service Providers and fourth-party attorney firms supporting Deficiency Recovery
  • Lead onboarding, training, and coaching of LSPs to ensure quality, compliance, and complaint management
  • Manage supplier performance metrics and remediation; drive continuous improvement
  • Own and execute the Business Continuity Program (BCP) including testing and monthly reporting
  • Lead supplier due diligence, onboarding/offboarding, and invoicing/SLAs review

Role focuses on vendor management, regulatory compliance, and data-driven reporting. Proficiency with Excel and PowerPoint is needed for executive-grade visuals; experience in business continuity planning and risk remediation is key.

The ideal candidate is a mid-level professional with experience in legal vendor management within financial services and strong analytical, negotiation, and collaboration skills. They should be proficient with Excel and PowerPoint, capable of translating data into executive-ready visuals, and experienced with vendor onboarding and BCP/regulatory processes.

High school Diploma or GED
1+ years' experience in the legal industry1+ years' experience in Supplier Management experience or financial services industryStrong analytical and negotiation skillsConfidentialityExecutive-level communication
Microsoft ExcelMicrosoft PowerPoint
High school Diploma or GED0+ years of experience1+ years' experience in the legal industry1+ years' experience in Supplier Management experience or financial services industryvendor managementsupplier managementdata analysisMicrosoft ExcelExcelPowerPointPowerPoint Presentation skillsBCP/Business Continuity Programroot-cause analysisonboardingstatements of workCFPBECRregulatory expectationsrisk managementdata analysis
Microsoft ExcelExcel formulasPowerPointPowerPoint Presentation skillsData analysisData visualizationReporting
Analytical thinkingNegotiationProblem-solvingOrganizational skillsConfidentialityExecutive-level communicationCollaboration in matrixed environment
Industry Financial Services
Job Function Own and optimize external legal/vendor relationships and the Business Continuity Program to ensure compliant, efficient deficiency recovery processes.
Role Subtype Legal & Compliance
legal service providerLegal Service ProviderLSPvendor managementsupplier managementdeficiency recoverycomplianceregulatory expectationsbusiness continuity programBCProot-cause analysistrainingcoachingmonthly performance reportingonboardingstatements of workCFPBECRrisk managementdata analysisMicrosoft ExcelExcelPowerPointPowerPoint Presentation skillscross-functionalBusiness Continuity Program

No legal or supplier management experience, Inability to maintain strict confidentiality, Lack of proficiency in Microsoft Excel and PowerPoint

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