✦ Luna Orbit — IT Support & Helpdesk

Level II Help Desk

at Computer Business Solutions, Inc

📍 Fort Lauderdale, FL, US Remote 💰 $50K – $55K USD / year Posted April 09, 2026
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Position Details

Salary $50K – $55K USD / year
Type Full-Time
Experience mid
Exp. Years 2+ yrs
Education Not specified
Category IT Support & Helpdesk

Must-Have Skills

Professional level experience in Microsoft Windows Workstation Environment (Windows 10Win 11 Pro)Professional level experience in Microsoft Windows Server Environment (Windows Server 201620192022)Working knowledge of basic networking equipment and protocols (SonicWallUnifiDNS)Remote Management (RMM) Tools experienceDocumentation

Nice-to-Have Skills

SonicWallUnifi ControllerVPNs (SSLGVCSite-to-Site)IT Glue/IT BOOST

Tools & Platforms

Halo PSAUnifi ControllerSonicWallRMM ToolsIT GlueIT BOOST

Hard Skills

Halo PSAWindows 10/11Windows Server EnvironmentSonicWallUnifiDNSRMM ToolsIT GlueIT BOOSTDocumentation

Soft Skills

Customer serviceCommunicationTeamworkProblem solvingDe-escalation

Certifications

Preferred

ITIL FoundationA+ CertificationNet+ Certification

Industry & Role

Industry IT Services
Role Subtype Help Desk L2

Keywords for Your Resume

level ii help deskcomputer business solutionsincfort lauderdaleremotehalo psawindows 10/11windows server 2016/2019/2022sonicwallunifidnsrmm toolsit glueit boostdocumentationit service deskcustomer servicemulti-siteHalo PSAWindows 10/11Windows Server 2016/2019/2022SonicWallUnifiDNSRMM ToolsIT GlueIT BOOSTDocumentation
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