Position Details
About this role
This role involves providing Tier 1 & 2 support for government court management systems, troubleshooting, and system administration in a remote environment.
Key Responsibilities
- Provide Tier 1 & 2 support for UJMS
- Troubleshoot software and security issues
- Manage system and application support
- Document and escalate issues
- Maintain knowledge base
Technical Overview
Supports Red Hat Linux environments, uses Apache Tomcat, Microsoft SQL Server, and ITSM tools like ServiceNow, following ITIL best practices.
Ideal Candidate
The ideal candidate is a mid-level Linux systems administrator with 5+ years supporting Red Hat Enterprise Linux environments, experienced in application and security management, and familiar with government IT operations.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Preferred
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
Lack of Linux experience, No experience with RHEL or Apache Tomcat, No security or troubleshooting skills, Inability to obtain security clearance
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