About this role
This role is responsible for building and maintaining strong customer relationships and driving sales within an assigned territory. You will prospect new opportunities, manage leads in the company CRM, close sales, and coordinate orders and deliveries while ensuring excellent customer service.
Key Responsibilities
- Active selling and relationship ownership
- Prospect new business opportunities and close on sale opportunities
- Manage leads and customers in the Company's CRM management system
- Manage aged inventory and accounts receivable
- Conduct Customer Business Reviews and prepare reports
Technical Overview
The position is sales-focused and uses a CRM management system to manage leads, customers, and targets. It also requires familiarity with gross margin concepts and the collection process, plus operational coordination of orders and deliveries.
Ideal Candidate
The ideal candidate is a sales professional with at least 3 years of customer service experience and proven active selling skills in a territory. They are strong relationship builders, comfortable managing leads and customers in a CRM management system, and knowledgeable about gross margin and collections. They can handle aged inventory and accounts receivable while coordinating orders and deliveries with internal teams.
Must-Have Skills
Minimum 3 years of work experience in customer serviceWorking experience in salesActive sellingManages leads and customers in the Company's CRM management systemUnderstands basic accounting and business conceptsAble to pass a drug test
Nice-to-Have Skills
Working experience in salespreferably with productindustryand market knowledgeBachelor's degree in business administrationmarketing or related discipline
Tools & Platforms
CRM management systemCompany's CRM management system
Required Skills
Active sellingcustomer relationship managementprospect new business opportunitiesCRM management systemlead managementaged inventory managementaccounts receivable managementgross margincollection processnegotiate with customersCustomer Business Reviewsreport preparationcoordinate orders and deliveriesproactive communicationbasic accounting and business concepts
Hard Skills
Active sellingCustomer relationship managementProspecting new business opportunitiesClient needs assessmentProduct recommendation for customer projectsCustomer issue resolutionCustomer serviceMarket understandingCRM management system (CRM)Lead managementInventory managementAged inventory managementAccounts receivable managementGross margin understandingCollection process understandingNegotiate with customersCustomer Business ReviewsReport preparationSales opportunity closingManage aged inventory and accounts receivableCoordinate orders and deliveriesProactive communicationDevelop programs based off customer needsBusiness planningTarget setting and performance updatesSales correspondence
Soft Skills
strong entrepreneurial spiritresponsible and trustworthyworks under little supervisionhighly motivated and enthusiasticgood interpersonal skillsgood communicatorteam playergoal-orientedreliable and maintain good attendanceprofessional and respectfulself-motivatedpassion for building lasting relationshipsstrategic sales drive
Keywords for Your Resume
Logistics Sales RepresentativeSales RepresentativeActive sellingbuilds and maintains strong relationshipsprospect new business opportunitiescustomer relationshipkey customer contactmanages leadsCRM management systemaged inventoryaccounts receivablegross margincollection processnegotiate with customerscustomer servicestrategic sales driveCustomer Business Reviewsproduct expansion/marketreport preparationcoordinate ordersdeliveriesdrug testactive selling
Deal Breakers
Must have minimum 3 years of work experience in customer service, Must be able to pass a drug test, Must be able to manage leads and customers in the Company's CRM management system
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile