Position Details
About this role
This role involves managing utility billing data, resolving audit issues, supporting bill payments, and ensuring operational data quality in energy or utility management contexts.
Key Responsibilities
- Resolve audit flags
- Retrieve missing bills
- Support bill payment workflows
- Communicate with customers
- Maintain process documentation
Technical Overview
Uses data processing tools, Confluence documentation, and SLA-driven workflows to ensure accurate billing, audit resolution, and operational efficiency.
Ideal Candidate
The ideal candidate is experienced in utility billing, data processing, and operational workflows within energy or fintech sectors. They are detail-oriented, capable of managing SLA-driven processes, and skilled in customer communication and problem-solving.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience in utility billing or data processing, Poor communication skills, Inability to work remotely, No experience with SLA management, Lack of attention to detail
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