Position Details

Type Not Specified

Experience lead

Exp. Years 7+ years

Education Not specified

Category Software Engineering

About this role

This role involves leading a team of Delivery Solution Architects to ensure successful deployment of Data+AI solutions for enterprise clients, focusing on post-sales technical strategy and customer success.

Key Responsibilities

Build and lead a team of Solution Architects
Shape and monitor post-sales strategy
Manage customer relationships at C-level
Drive customer success and usage growth
Create assets to improve delivery practice

Technical Overview

The position requires expertise in Data+AI platforms, SaaS technologies, solution architecture, and resource management, with a focus on Databricks ecosystem and customer engagement.

Ideal Candidate

The ideal candidate is a senior-level professional with over 7 years of experience in customer-facing roles, specializing in SaaS solutions and data ecosystems. They possess strong leadership skills, technical expertise in Data+AI platforms, and the ability to manage customer relationships at executive levels.

Must-Have Skills

7+ years of customer-facing experienceProven delivery experience in SaaS TechnologiesTeam leadership in technical environmentExperience with Databricks or similar Data+AI platformsResource orchestration skills

Nice-to-Have Skills

Experience with Data+AI ecosystemExperience working with C-level executivesBuilding technical assetsUnderstanding of Data+AI use cases

Tools & Platforms

DatabricksData+AI ecosystem

Required Skills

Solution ArchitectureData+AI ecosystemDatabricks technologyResource orchestrationCustomer stakeholder managementC-level engagementTeam leadershipTechnical coachingPost-sales strategyCustomer success

Hard Skills

Solution ArchitectureData+AI ecosystemDatabricks technologyResource orchestrationPost-sales technical strategyCustomer stakeholder managementC-level engagementTeam leadershipTechnical coachingCertification goals

Soft Skills

LeadershipCommunicationCollaborationResource managementCustomer obsessionStrategic thinkingProblem-solving

Industry & Role

Industry SaaS

Job Function Lead technical delivery and customer success for Data+AI solutions

Keywords for Your Resume

Solution ArchitectData+AI ecosystemDatabricks technologyCustomer stakeholder managementC-level engagementTeam leadershipTechnical coachingResource orchestrationPost-sales technical strategyCustomer successData engineeringAISaaS TechnologiesSolution ArchitectureData ScienceDatabricksData+AIC-levelPost-sales strategy

Deal Breakers

Less than 7 years of relevant experience, Lack of SaaS or Data+AI platform experience, No team leadership background, Inability to manage C-level relationships

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Manager, Delivery Solutions Architects

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