✦ Luna Orbit — IT Support & Helpdesk

Manager, Engineering - (Guidewire PolicyCenter Platform)

at Liberty Mutual Insurance Group

📍 Plano, Texas, United States Unknown Posted March 18, 2026
Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

This role provides technical support for hardware and software systems within a distribution center, ensuring smooth operations and security compliance.

  • Provide system support for hardware and software
  • Install and maintain equipment
  • Conduct security audits
  • Assist in training applications
  • Maintain equipment database

Supports distribution center hardware, installs and maintains equipment, conducts security audits, and provides end-user support with tools like Microsoft Office and Lotus Notes.

The ideal candidate is a support technician with strong troubleshooting skills, experience in hardware and software support, and familiarity with security audits. They should be adaptable and able to handle distribution center systems support.

Help DeskTroubleshootingMicrosoft OfficeSecurity Audits
Network SupportHardware SupportLotus Notes
Microsoft OfficeLotus Notes
Help DeskTroubleshootingCustomer SupportHardware SupportSoftware SupportMicrosoft OfficeLotus NotesSecurity AuditsNetwork SupportSystem Support
Help DeskCustomer SupportTroubleshootingHardware SupportSoftware SupportMicrosoft OfficeLotus NotesSecurity AuditsNetwork SupportSystem Support
CommunicationOrganizational SkillsProblem-solvingFlexibilityTeamwork
Industry Insurance
Job Function IT support and systems maintenance in a distribution center
Role Subtype Help Desk L1
Help DeskCustomer SupportTroubleshootingHardware SupportSoftware SupportMicrosoft OfficeLotus NotesSecurity AuditsNetwork SupportSystem SupportIT SupportHelp Desk L1Desktop SupportDistribution CenterDistribution Supporthelp desktroubleshootingcustomer supporthardware supportsoftware supportmicrosoft officelotus notessecurity auditsnetwork supportdistribution center

Lack of troubleshooting experience, No hardware support background, Unwillingness to work flexible hours

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