Position Details

Type Not Specified

Experience mid

Exp. Years 5+ years

Education Bachelor's degree or higher

Category Data & Analytics

About this role

Manager, IT Digital Operations oversees consumer-facing digital content and web/mobile app flow, ensuring data integrity, analytics accuracy, and performance metrics across Family Dollar's digital platforms.

Key Responsibilities

Work with stakeholders to define metrics; develop operations processes; address systemic vulnerabilities; manage high-impact issue resolution; ensure root-cause analyses and action plans

Technical Overview

Tech stack includes Oracle Commerce Cloud (OCC), GA4, Looker Studio, Grafana, MPulse; emphasis on tag management and web analytics to optimize site performance and revenue.

Ideal Candidate

The ideal candidate is an experienced online operations leader with 5+ years of multichannel digital commerce experience, strong analytics tools (GA4, Looker Studio, Grafana), and Oracle Commerce Cloud knowledge, able to manage teams and vendors.

Must-Have Skills

Bachelor's degree or higherMinimum 5 years online operations experience2+ years managing FTEvendors or contractorsProficiency in Tag ManagementGA4Looker StudioGrafanaMPulseKnowledge of OCCGCP and OCI a plus

Nice-to-Have Skills

Experience with Oracle Commerce Cloud (OCC) is a plus

Tools & Platforms

Tag ManagementGA4Looker StudioGrafanaMPulseOracle Commerce Cloud (OCC)

Required Skills

Bachelor's degree or higheronline operationstag managementGA4Looker StudioGrafanaMPulseOracle Commerce Cloud (OCC)web analyticsleadershipvendor managementstakeholder managementstrategic thinking

Hard Skills

Tag ManagementGA4Looker StudioGrafanaMPulseOracle Commerce Cloud (OCC)

Soft Skills

strategic thinkingindependenceproblem-solvingcommunicationleadership

Industry & Role

Industry Retail

Job Function Oversee IT digital operations for Dollar Tree's consumer-facing digital properties, ensuring performance, data integrity, and analytics-driven decision-making.

Role Subtype Operating Manager

Tech Domains Oracle Commerce Cloud, GA4, Looker Studio, Grafana, Tag Management, MPulse

Keywords for Your Resume

managerit digital operationsdigital operationsweb analyticsGA4Looker StudioGrafanaMPulseOracle Commerce Cloud (OCC)OCCtag managementmultichannelretailleadershipvendor managementstakeholder managementstrategic thinkingdata-driventeam managementga4looker studiografanaoccoracle commerce cloud

Deal Breakers

Bachelor's degree or higher, 5+ years online operations experience, 2+ years managing FTE/vendor/contractors, Proficiency in Tag Management, GA4, Looker Studio, Grafana, MPulse

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