✦ Luna Orbit — IT Support & Helpdesk

Manager, IT Engineering

at Gilead Sciences

📍 United States - California - Foster City Unknown 💰 $146K – $189K USD / year Posted March 13, 2026
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Position Details

Salary $146K – $189K USD / year
Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

About this role

This role supports sales operations capabilities and systems, ensuring smooth functioning of sales enablement tools and stakeholder support within Gilead's commercial teams.

Key Responsibilities

  • Support sales systems
  • Manage Veeva platforms
  • Coordinate with stakeholders
  • Troubleshoot system issues
  • Maintain data integrity

Technical Overview

Involves support and management of sales systems like Veeva CRM and Vault, data management, and analytics tools.

Ideal Candidate

The ideal candidate is an experienced IT support professional with a background in healthcare sales systems, particularly Veeva platforms. They are skilled in supporting sales operations, stakeholder communication, and system troubleshooting.

Must-Have Skills

Sales Operations systems supportVeeva CRMVeeva VaultMaster Data ManagementCommercial Analytics

Nice-to-Have Skills

HCP appointment schedulingSales crediting systemsHCP account management

Tools & Platforms

Veeva CRMVeeva VaultMaster Data Management platformCommercial Analytics Hub

Required Skills

Sales Operations systemsVeeva CRMVeeva VaultMaster Data ManagementCommercial Analytics

Hard Skills

Sales Operations systemsVeeva CRMVault CRMVeeva AlignMaster Data ManagementCommercial AnalyticsSystem supportSales enablement tools

Soft Skills

CommunicationStakeholder managementCollaborationProblem-solvingAdaptability

Industry & Role

Industry Healthcare & Medical
Job Function Support and optimize sales operations systems

Keywords for Your Resume

ManagerIT EngineeringSales OperationsVeeva CRMVeeva VaultMaster Data ManagementCommercial AnalyticsSystem supportHCP appointment schedulingSales creditingHCP account managementSales Operations systems

Deal Breakers

Lack of experience with Veeva platforms, No background in healthcare sales systems, Inability to support multiple stakeholders, No troubleshooting experience

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