✦ Luna Orbit — Product Management

Manager, Product Manager - Case Servicing

at Capital One Financial

📍 2 Locations Unknown 💰 $164K – $188K USD / year Posted March 13, 2026
Salary $164K – $188K USD / year
Type Full-Time
Experience mid
Exp. Years 3+ years
Education Bachelor's Degree in a quantitative field or Master's Degree or MBA with quantitative concentration
Category Product Management

This role involves managing product initiatives for case servicing, focusing on deploying discovery techniques, managing stakeholders, and improving operational workflows.

  • Manage product lifecycle
  • Deploy discovery techniques
  • Collaborate with engineering and operations
  • Manage stakeholders
  • Implement iterative testing

Utilizes enterprise platforms, agile methodologies, and discovery techniques to deliver customer-centric operational solutions in a regulated environment.

The ideal candidate is a product manager with 3+ years of experience in case servicing or similar operational domains, skilled in deploying discovery techniques, managing stakeholders, and working with enterprise platforms in regulated environments.

At least 3 years of experience working in Product ManagementExperience deploying discovery techniquesExperience building on enterprise platformsManaging diverse stakeholders
Experience in regulated environmentsIterative developmentTest and learn methodologies
Enterprise Platforms
Product ManagementCustomer ServiceCase ServicingDiscovery TechniquesEnterprise PlatformsStakeholder ManagementAgileProblem Solving
Product ManagementCustomer ServiceCase ServicingDiscovery TechniquesEnterprise PlatformsStakeholder ManagementAgileProblem Solving
Customer FocusProblem SolvingStakeholder ManagementLeadershipCollaboration
Industry Financial Services
Job Function Product management for case servicing operations
Role Subtype Product Manager
Tech Domains Jira, Confluence, Microsoft Office, Data Analytics Tools
Product ManagementCase ServicingDiscovery TechniquesEnterprise PlatformsStakeholder ManagementAgileProblem SolvingCustomer FocusIterative DevelopmentTest and Learn

Less than 3 years of product management experience, No experience with enterprise platforms, Lack of stakeholder management skills

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