Position Details
About this role
This role involves leading the technical account management team at Okta, focusing on customer success, security posture, and IAM strategies. The manager will ensure customer satisfaction and retention through strategic guidance and operational excellence.
Key Responsibilities
- Lead and develop TAM team
- Ensure high customer satisfaction
- Drive security and IAM strategies
- Collaborate with cross-functional teams
- Develop operational processes
Technical Overview
The position requires expertise in IAM, security strategies, customer success tools, and cross-functional collaboration within a SaaS environment.
Ideal Candidate
The ideal candidate is a senior-level professional with experience in technical account management, customer success, and IAM solutions. They possess strong leadership skills and a strategic mindset to guide customer security and identity strategies effectively.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of leadership experience, No experience in IAM or security, Unwillingness to relocate or travel, No prior customer success background
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile