Position Details

Salary $126K – $158K USD / year

Type Full-Time

Experience lead

Exp. Years 3+ years

Education Not specified

Category AI & Machine Learning

About this role

The Manager, Workforce AI leads a team of analysts and owns strategy for WWT's Workforce AI platforms and the AI Competency Center program. This dual-charter role combines people management with program leadership to drive enterprise-wide AI adoption and governance.

Key Responsibilities

Lead, mentor, and develop a team of AI Platform Analysts
Oversee operational health, licensing, and configurations of Workforce AI platforms
Track adoption and usage analytics; communicate implications
Oversee user enablement and training
Own AICC strategy, roadmap, and execution

Technical Overview

Oversees Workforce AI platforms (Copilot, Claude, Glean, etc.), licensing governance, adoption analytics, and platform configuration. Partners with Legal, Compliance, and Security; develops runbooks and documentation; drives AICC program metrics and executive reporting.

Ideal Candidate

The ideal candidate is a mid-to-senior level manager with 3+ years in tech leadership and program management, experienced in leading enterprise AI platform adoption, and strong executive communication. They should bring familiarity with AI governance and data privacy/security principles, and be capable of coordinating cross-functional teams.

Must-Have Skills

3+ years technology management experiencepeople management experiencestrong program managementfamiliarity with AI platforms and toolsdata privacysecurityand AI governanceauthorized to work in the United States

Nice-to-Have Skills

enterprise-wide adoption/change management experiencehands-on experience administering enterprise AI platformscommunity or champion networks experienceadoption analytics/usage reportingAI governance frameworks

Tools & Platforms

Microsoft CopilotClaudeGleanChatGPTGoogle Gemini

Required Skills

3+ years technology management experiencepeople managementprogram managementcross-functional collaborationexecutive communicationfamiliarity with AI platforms and toolsdata privacy/security/governancelicensing governanceadoption analyticsplatform configurations

Hard Skills

Microsoft CopilotClaudeGleanChatGPTGoogle GeminiAI governancedata privacysecurityadoption analyticsusage analyticslicensing governanceprogram managementcross-functionalchange managementAI Platform Analysts

Soft Skills

leadershipcommunicationpresentationcollaborationproblem solvingindependent workmulti-priority management

Industry & Role

Industry SaaS

Job Function Lead a team and manage enterprise-wide Workforce AI platforms and the AI Competency Center program to drive AI adoption and governance.

Role Subtype AI Platform Manager

Keywords for Your Resume

ai platform managerworkforce aiai center of excellenceaiccai platform analystscopilotmicrosoft copilotclaudegleanchatgptgoogle geminiArtificial IntelligenceAI governancedata privacysecuritylicensing governanceadoption analyticsusage analyticschange managementprogram managementcross-functionalremoteusaauthorization to work in the united statesAI Competency CenterAICCWorkforce AI platformsAI Platform AnalystsCopilotMicrosoft CopilotClaudeGleanChatGPTGoogle Gemini

Deal Breakers

US work authorization required, No sponsorship available, Lack of 3+ years technology management experience, Lack of strong program management experience

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