✦ Luna Orbit — Sales & Business Development

Market Associate

at Airbnb

📍 North Carolina, United States, South Carolina, United States, Missouri, United States, Tennessee, United States, Wisconsin, United States, Illinois, United States, Michigan United States Unknown Posted March 29, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category Sales & Business Development

About this role

Market Associate at Airbnb focuses on retention, growth, and optimization of long-tail hosts in assigned territories, driving pricing, listing optimization, host recruitment, and platform education.

Key Responsibilities

  • Manage book of business of host entrepreneurs and rising hosts
  • Conduct optimization conversations on pricing and listings
  • Secure availability on high compression dates
  • Educate hosts on product updates and policy changes
  • Support Market Managers with webinars and scalable communications

Technical Overview

Role emphasizes relationship management, data-driven optimization, and scaled education programs via webinars and email campaigns.

Ideal Candidate

The ideal candidate is a results-oriented market associate with 3+ years in new sales/account management, strong relationship-building with host entrepreneurs, and Salesforce experience. They are proactive, data-driven, and capable of managing a multi-state territory with education program initiatives.

Must-Have Skills

3+ years of experience in new salesaccount managementor partner support2+ years of hospitality/travel industry experience (nice to have)Strong time management and prioritization skillsProven experience working a book of businessExcellent communication and presentation skillsProficiency in CRM toolsparticularly Salesforce experience is a plus

Nice-to-Have Skills

Hospitality/travel industry experienceSalesforce experienceExperience with webinars and scaled education programs

Tools & Platforms

Salesforce

Required Skills

3+ years of experience in new salesaccount managementor partner support; 2+ years of hospitality/travel industry experience (nice to have); Proficiency in CRM toolsparticularly Salesforce

Hard Skills

CRM toolsSalesforcepricing optimizationlisting optimizationeducation programswebinarsemail campaignshost recruitmenthost onboardingdata analysis

Soft Skills

Time managementPrioritizationCommunicationPresentationRelationship building

Industry & Role

Industry E-commerce
Job Function Grow and optimize host-based revenue by retaining and expanding a portfolio of Airbnb hosts
Role Subtype Sales & Business Development

Keywords for Your Resume

market associateairbnbhost onboardingpricing optimizationlisting optimizationhost recruitmenteducation programswebinarsemail campaignscrm toolssalesforceterritory managementhost retentionbook of businesscustomer successhospitalitytravel industrymulti-stateMarket AssociateAirbnbHost onboardingPricing optimizationListing optimizationHost recruitmentEducation programsWebinarsCRM toolsSalesforce

Deal Breakers

Must be based in assigned territories, Lack of CRM/Salesforce experience, Less than 3 years in sales/account management

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