✦ Luna Orbit — Sales & Business Development

Market Associate

at Airbnb

📍 Virginia, United States, West Virginia, United States, Pennsylvania, United States, New York, United States, New Jersey, United States, Rhode Island, United States, Connecticut, United States, District of Columbia, United States, Maryland, United States, Delaware, United States, Massachusetts, United States, New Hampshire, United States, Vermont, United States, Maine, United States Onsite Posted March 29, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category Sales & Business Development

About this role

Market Associate focusing on retention, growth, and optimization of Airbnb hosts within an assigned territory. Build relationships, optimize pricing/listings, recruit hosts, and educate them through webinars and scalable communications, while supporting Market Managers with education programs.

Key Responsibilities

  • Manage a book of business of host entrepreneurs; Provide optimization recommendations on pricing and listing quality; Educate hosts on product updates and policy changes; Analyze performance data to identify trends and opportunities; Support Market Managers with webinars and scalable email communications

Technical Overview

Non-technical sales/relationship management role with CRM usage (Salesforce) and data-driven optimization of pricing and listings. Involves coordinating with multiple internal teams and delivering education programs.

Ideal Candidate

The ideal candidate is a mid-level sales/account management professional with 3+ years in new sales or partner support, capable of managing a book of business across a defined territory. They should have some CRM experience (Salesforce a plus), strong communication skills, and a track record of driving host retention and pricing optimization.

Must-Have Skills

3+ years of experience in new salesaccount managementor partner supportStrong time management and prioritization skillswith the ability to manage multiple accounts effectively

Nice-to-Have Skills

2+ years of hospitality/travel industry experience

Tools & Platforms

Salesforce

Required Skills

3+ years of experience in new salesaccount managementpartner supportstrong time management and prioritizationCRM toolsSalesforce (bonus)pricing optimizationhost managementterritory managementwebinars

Hard Skills

CRM toolsSalesforcepricing optimizationhost recruitmentlisting optimizationhost relationship managementdata analysiscommunicationpresentation

Soft Skills

Strong communication skillstime managementprioritizationpresentation skillsproblem-solvingcustomer focus

Industry & Role

Industry SaaS
Job Function Retain and grow long-tail Airbnb hosts within a defined territory by providing strategic guidance and education.
Role Subtype Sales & Business Development

Keywords for Your Resume

market associateairbnbhost managementnew salesaccount managementpartner supportcrm toolssalesforcepricing optimizationlisting qualityhost recruitmenthost retentionpricing strategiesterritorybook of businesswebinarsscaled email communication3+ yearshospitality experiencecustomer servicecommunicationdata analysisplanningonboardingSalesforceCRM tools

Deal Breakers

Not based in listed states, Lack of experience in new sales or account management, No CRM experience (Salesforce a plus)

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