Position Details
About this role
This role provides escalated support for property IT infrastructure, hardware, and systems, ensuring operational continuity and collaborating with vendors to resolve issues.
Key Responsibilities
- Support property IT infrastructure
- Maintain system uptime
- Collaborate with vendors
- Perform hardware repairs
- Support disaster recovery
Technical Overview
The technical scope includes property IT systems, hardware repairs, network and telecommunications support, and disaster recovery planning, with a focus on maintaining system uptime.
Ideal Candidate
The ideal candidate is an IT support professional with 2-4 years of experience supporting property IT infrastructure, hardware, and networks. They possess strong problem-solving skills, customer service orientation, and ability to collaborate with vendors.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Less than 2 years experience in IT support, No experience with property or hospitality systems, Lack of vendor collaboration skills, No certifications (if specified as preferred)
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