About this role
Manager, Lifecycle Marketing to design and optimize personalized communications across the student lifecycle; build automated journeys in Salesforce Marketing Cloud; collaborate with cross-functional teams to automate communications and improve engagement.
Key Responsibilities
- Design and optimize lifecycle marketing programs
- Build automated journeys in Salesforce Marketing Cloud
- Partner with internal teams to identify communication needs and automate processes
- Develop segmentation, personalization strategies
- Analyze campaign performance and optimize journeys
Technical Overview
Hands-on Salesforce Marketing Cloud experience; journey creation, segmentation, personalization, AMPscript, HTML email development; cross-channel messaging; analytics using Power BI and Marketing Cloud Intelligence (Datorama); QA
Ideal Candidate
The ideal candidate is a senior lifecycle marketer with 5+ years of experience, strong Salesforce Marketing Cloud expertise (journeys, segmentation, AMPscript), and analytics proficiency with Power BI and Datorama.
Must-Have Skills
Bachelor’s degree in MarketingCommunicationsBusinessor related field5+ years lifecycle marketingSalesforce Marketing Cloudjourney creationsegmentationcampaign automationAMPscriptHTMLemail developmentPower BIMarketing Cloud IntelligenceDatoramaQAanalyticsemail marketing content
Nice-to-Have Skills
Experience in higher education or regulated industriesMarketing Cloud Next or Marketing Cloud PersonalizationMarketing Cloud Intelligence (Datorama)WhatsApp/push notification or student portal communicationsAI tools usage
Tools & Platforms
Salesforce Marketing CloudAMPscriptHTMLPower BIDatoramaMarketing Cloud IntelligenceMarketing Cloud
Required Skills
5+ years lifecycle marketingSalesforce Marketing Cloudjourney creationsegmentationcampaign automationAMPscriptHTMLemail developmentPower BIMarketing Cloud IntelligenceDatoramaQAanalyticsemail marketing content
Hard Skills
5+ years lifecycle marketingSalesforce Marketing Cloudjourney creationsegmentationcampaign automationAMPscriptHTMLemail developmentPower BIMarketing Cloud IntelligenceDatoramaQAanalyticsemail marketing contentAI toolscross-functional collaboration
Soft Skills
Strong written communicationCross-functional collaborationAnalytical thinkingAttention to detailProblem solvingTeam collaboration
Keywords for Your Resume
lifecycle marketingmarketing cloudlifecycle programsremotehigher educationeducation marketingampscripthtmlpower bimarketing cloud intelligencedatoramaqaanalyticscross-functional collaborationsegmentationpersonalizationjourney builderemail campaignsremote worksalesforce marketing cloudemail development
Deal Breakers
Bachelor’s degree required, Experience outside higher education
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