About this role
Marketplace Operations Associate supports clinician scheduling and capacity optimization for Wheel Medical Groups, focusing on building scalable, data-driven workflows and dashboards to align supply with marketplace demand.
Key Responsibilities
- Own weekly clinician scheduling performance
- Proactively collect clinician availability
- Identify underutilized clinicians and outreach
- Track availability, utilization, earnings trends
- Translate capacity guidance into executable schedules
Technical Overview
Role centers on data analytics and BI tools (Looker, Tableau) to monitor scheduling, availability, and earnings trends in a healthcare marketplace context.
Ideal Candidate
The ideal candidate is a mid-to-senior operations analyst with 2-4 years of experience, strong data analytics skills, and hands-on experience with BI tools (Looker/Tableau). They thrive in fast-moving healthcare marketplaces and can translate data into scheduling and capacity improvements.
Must-Have Skills
2–4 years of experience in consultingoperationstechworkforce operations or a high-growth environment where you owned measurable outcomesDemonstrated track record of taking ambiguous problems and driving results independentlyHighly analytical and data-oriented - comfortable working in spreadsheets daily and using metrics to guide actionExperience building reports or dashboards using spreadsheets and/or BI tools (e.g.LookerTableauetc.)Proactive and persistent - you don’t wait for direction; you identify gaps and moveStrong communicator who is comfortable engaging clinicians directly and influencing behaviorComfortable operating in fast-movinghigh-accountability environmentsOrganized and detail-oriented without losing sight of performance impactExcited by building process from scratch and improving systems over time
Nice-to-Have Skills
Experience working with contingentcontractoror hybrid workforcesExperience working with agentic workflowsautomationClaude Codewith interest in applying them to operational efficiencyExposure to healthcaretelehealthmarketplaceor marketplace modelsExperience managing real-time operational workflowsExperience working alongside forecasting or capacity planning functionsExperience using workforce scheduling or real-time management tools (e.g.CalabrioPlanbaseor similar platforms)
Tools & Platforms
LookerTableauCalabrioPlanbase
Required Skills
look ertableaUdata analyticsschedulingcapacity planningforecastingcontingent workforcecalabrioplanbasehealthcaretelehealth
Hard Skills
LookerTableauBI toolsdata analysisspreadsheetscapacity planningforecastingreal-time schedulingworkflow automationCalabrioPlanbasehealthcare marketplacetelehealthoperational performancedata-driven decision-making
Soft Skills
ownershipanalyticalcommunicationproactivedetail-orientedcollaborative
Keywords for Your Resume
Marketplace Operations AssociateWheelRemote schedulingSchedulingCapacity optimizationLookerTableauBI toolsdata analysisspreadsheetscapacity planningforecastingcontingent workforcehybrid workforceCalabrioPlanbasehealthcaretelehealthoperational workflowsreal-time schedulingmarketplace operations associatelookertableauschedulingbi tools
Deal Breakers
Contract role (1099) only, No experience with Looker/Tableau or BI tools, Reluctance to work remotely
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