✦ Luna Orbit — Healthcare & Medical

Medical Malpractice/Professional Liability Claims Program Manager

at Universal Health Services

📍 BRENTWOOD, Tennessee, United States Hybrid Posted April 02, 2026
Type Full-Time
Experience senior
Exp. Years 5-8 years
Education Bachelor's degree required
Category Healthcare & Medical

Medical Malpractice/Professional Liability Claims Program Manager leads the diary and investigation of high-exposure claims within UHS, coordinating with risk managers and defense counsel to resolve matters efficiently.

  • Maintain a rolling diary of claims
  • Work with risk managers and defense counsel
  • Develop rapport with facility risk managers and resolve claims timely
  • Manage investigation and settlement processes
  • Direct defense counsel for cost-effective outcomes

Role focuses on liability claims management, diary maintenance, and litigation support; requires broad knowledge of insurance concepts and medical-legal issues.

The ideal candidate is a senior medical liability claims professional with 5-8 years of experience, capable of managing a rolling diary, directing investigations, and coordinating with defense counsel to control costs.

Bachelor's degree5-8 years of experience in professional and general liability claims handling
Experience with insurance industryKnowledge of medical issues
claims managementprofessional liabilitygeneral liabilityinvestigationnegotiationdefense counsel coordinationreserves analysiscost control of attorney expensesrolling diaryexposure assessment
claims managementprofessional liabilitygeneral liabilityinvestigationnegotiationdefense counsel coordinationreserves analysiscost control of attorney expensesrolling diaryexposure assessment
Critical thinkingIndependent analysisCommunicationNegotiationProblem-solvingTeamwork
Industry Healthcare & Medical
Job Function Lead medical malpractice/professional liability claims management and litigation coordination
Role Subtype Medical Claims Manager
medical malpracticeprofessional liabilityclaims program managerrolling diaryclaims handlingrisk managersdefense counsellitigationinvestigationnegotiationattorney retentioncost control of attorney expensesdefense counsel coordinationreserves analysisexposureinsurance industryhybridbrentwood tnking of prussia paclaims managementBachelor's degree5-8 yearsgeneral liability

Bachelor's degree required, 5-8 years of claims handling experience

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