Nat'l Accounts Client Services Consultant II

This role supports client service activities for national accounts, focusing on service delivery and day-to-day account support. The consultant works to ensure client needs are met and service issues are addressed promptly.

• Support national account client services
• Manage and maintain client relationships
• Communicate with clients regarding service needs
• Resolve service issues and escalations
• Ensure consistent service delivery

No specific technical systems, programming, or tooling were provided in the posting. The role is centered on client service and account support rather than IT or analytics.

The ideal candidate is a client services professional with experience supporting and managing national accounts in an insurance environment. They have strong customer/client communication skills and can resolve account service issues while maintaining high service delivery standards at a mid-level (Consultant II).