Position Details
About this role
Tier 2 Network Administrator providing enterprise support, coordinating with the Network Operations Center, and implementing network changes and upgrades. Focuses on break/fix, ticket resolution/closure, routing and switching updates, SOP creation, and STIG-aligned security implementation.
Key Responsibilities
- Conduct approved network changes (VLan, ACL, port assignment)
- Perform IOS upgrades to routers and switches
- Draft SOPs for network operations
- Resolve network ticket incidents with incident analysis and root cause analyses
- Review and implement Security Technical Implementation Guides (STIGs)
Technical Overview
Handles approved VLAN and ACL changes, performs IOS and technology upgrades for routers and switches, and resolves network access and service failures. Works extensively with Cisco and Juniper devices and routing protocols (BGP, OSPF, VRF, MPLS, 802.1x), including KG-175 Series TACLANES configuration and Cisco-ISE.
Ideal Candidate
The ideal candidate is a Tier 2 Network Administrator who provides enterprise network support in coordination with a Network Operations Center. They have hands-on experience making approved network changes (VLAN, ACL, port assignments), performing IOS upgrades, and resolving network issues via tickets and root-cause analyses. They also have Cisco and Juniper familiarity, strong routing protocol knowledge (BGP, OSPF, VRF, MPLS, 802.1x), deep KG-175 Series TACLANES experience, working Cisco-ISE knowledge, and meet IAT II (Security+) plus CCNATS/SCI clearance requirements.
Must-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Industry & Role
Keywords for Your Resume
Deal Breakers
Must have IAT II (Ex: Security+), Must have CCNATS/SCI security clearance with ability to obtain a CI poly, Must have strong working knowledge of routing protocols (BGP, OSPF, VRF, MPLS, 802.1x), Must have in-depth knowledge of KG-175 Series TACLANES configuration process, fault isolation, and firmware upgrade procedures
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