Position Details

Salary $22 – $42 USD / year

Type Full-Time

Experience entry

Exp. Years Not specified

Education Not specified

Category Networking & Telecom

About this role

This is a municipal Network Engineer role responsible for installing, managing, and troubleshooting the city’s inter-network systems, including LANs and WANs. The engineer provides first level help desk support, maintains core network services like DHCP and DNS, and supports legacy server and desktop environments.

Key Responsibilities

Coordinate network installations and upgrades
Provide first level support via the Technology and Innovation (T&I) Help Desk
Diagnose and remediate network problems by determining probable cause and implementing solutions
Install and maintain network services including DHCP and DNS
Support server and desktop environments including Novell NetWare, Microsoft NT, Win9.x, and MS-Office

Technical Overview

The position covers network operations and problem analysis with responsibilities spanning cabling audits/certification, MACS coordination, and troubleshooting for PCs, printers, file/print servers, and network equipment. It also includes server installations and network services such as print, file, security, backup, Email, DHCP, DNS, and platform support for Novell NetWare and Microsoft NT.

Ideal Candidate

The ideal candidate is an on-site network engineer with strong experience installing, maintaining, and troubleshooting LANs and WANs. They are comfortable providing first level network support through a help desk, diagnosing network issues, and supporting core network services like DHCP and DNS across legacy platforms such as Novell NetWare and Microsoft NT.

Must-Have Skills

installation and support of the municipal computer inter-networkinstallation and management and troubleshooting on the city's inter-networks (LANs and WANs)provide first level support via the Technology and Innovation (T&I) Help Deskinstallmonitor and maintain network services including DHCP and DNSdetermine probable cause for reported network problems and implement or recommend solutions

Tools & Platforms

Technology and Innovation (T&I) Help DeskDHCPDNSNovell NetWareMicrosoft NTMS-OfficeGeographic Information SystemsTCP/IPNetbiosNW LinkSNA

Required Skills

installationsupporttroubleshootingproblem analysisLANsWANsMovesAdds and Changes (MACS)cabling auditscabling certificationTechnology and Innovation (T&I) Help Deskfirst level supportPC'sprintersfile and print serversnetwork equipmentDHCPDNSterminal emulation gatewaysNovell NetWareMicrosoft NToperating system upgradeshubsswitchesmobile computing system upgradesWin9.xMS-OfficeGeographic Information Systemsnetwork protocols SNATCP/IPNetbiosNW Linktransport topologieson-call status7-day/24 hour

Hard Skills

installationsupporttroubleshootingproblem analysisLANsWANsnetwork installationnetwork upgradesMovesAdds and Changes (MACS)cabling auditscabling certificationHelp Deskfirst level supportPCsprintersfile and print serversnetwork equipmentstandalone environmentsnetwork environmentsnetwork problem diagnosisserver installationsserver maintenancenetwork servicesprint servicesfile servicessecurity servicesbackup servicesEmailnetwork address translation services (such as DHCP and DNS)DHCPDNSgateways for terminal emulationapplication servicesNovell NetWareMicrosoft NToperating system upgradeshardware upgradeshubsswitchesmobile computing system upgradesdesktop supportWin9.xclient based softwareNOS client softwaredatabase softwareMS-OfficeGeographic Information Systemsnetwork protocolsSNATCP/IPNetbiosNW Linktransport topologies7-day/24 hour per day serviceon-call statusrotating scheduleunusual hours

Soft Skills

interaction with usersinteraction with network team membersinteraction with other departmental technical support staffvendor coordinationindependent judgmentinitiativecommunication with users and stakeholderson-call readinessproblem resolution coordination

Industry & Role

Industry Government/Public Sector

Job Function Install, manage, and troubleshoot municipal LAN/WAN networks while providing first level help desk support.

Role Subtype Network Engineer

Tech Domains Cisco Networking, Networking / TCP-IP, Linux, Windows Server, Google Cloud Platform

Keywords for Your Resume

Network EngineerCity of TampaLANsWANsinstallationsupporttroubleshootingproblem analysisMovesAdds and Changes (MACS)cabling auditscabling certificationTechnology and Innovation (T&I) Help Deskfirst level supportnetwork address translation servicesDHCPDNSterminal emulation gatewaysNovell NetWareMicrosoft NToperating system upgradeshubsswitchesWin9.xMS-OfficeGeographic Information SystemsSNATCP/IPNetbiosNW Linkon-call7-day/24 hour

Deal Breakers

Must be able to work on-site in Tampa, FL, Must be able to provide on-call support on a rotating schedule for 7-day/24 hour service

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