✦ Luna Orbit — IT Support & Helpdesk

Network Engineer

at Kforce

📍 Seattle, WA Unknown Posted March 04, 2026
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Position Details

Type Contract
Experience senior
Exp. Years 7+ years
Education Bachelor's degree in Information Systems or equivalent experience
Category IT Support & Helpdesk

About this role

This role involves developing, supporting, and customizing the ServiceNow platform, focusing on ITSM, ITAM, ITOM, and other modules to improve service delivery and operational efficiency.

Key Responsibilities

  • Design and maintain ServiceNow modules
  • Develop and customize applications
  • Implement workflows and automation
  • Support integrations and APIs
  • Ensure platform security and compliance

Technical Overview

The technical environment includes ServiceNow platform with extensive scripting in JavaScript, integrations via REST and SOAP APIs, and modules like CMDB, Discovery, and GRC.

Ideal Candidate

The ideal candidate is a senior ServiceNow developer with over 7 years of hands-on experience in developing, implementing, and maintaining ServiceNow platforms. They possess deep expertise across multiple modules including ITSM, ITAM, and ITOM, with strong scripting and integration skills.

Must-Have Skills

7+ years of ServiceNow developmentimplementationadministrationand maintenanceExperience with ServiceNow modules including ITSMITAMITOMGRCDiscoveryService CatalogService PortalEvent ManagementCMDBService MappingAsset ManagementOrchestrationDeveloping and customizing ServiceNow applicationsDesigning UI for Service Catalog requestsManaging catalog workflows and approvals

Nice-to-Have Skills

Experience with LDAP integrationsExperience with scripting in JavaScriptKnowledge of ITIL best practicesExperience with Performance AnalyticsExperience with GRC modules

Tools & Platforms

ServiceNowJiraREST APISOAP API

Required Skills

ServiceNowITSMITAMITOMDiscoveryCMDBJavaScriptREST APISOAP APIITILService CatalogService PortalGRCAsset ManagementOrchestration

Hard Skills

ServiceNowServiceNow ITSMServiceNow ITAMServiceNow ITOMServiceNow DiscoveryServiceNow CMDBJavaScriptREST APISOAP APIITIL

Soft Skills

communicationcollaborationproblem-solvingdocumentationteamwork

Industry & Role

Industry SaaS
Job Function ServiceNow platform development and support

Keywords for Your Resume

ServiceNowITSMITAMITOMDiscoveryCMDBJavaScriptREST APISOAP APIITILService CatalogService PortalGRCAsset ManagementOrchestrationConfiguration Management Database

Deal Breakers

Less than 7 years of ServiceNow experience, Lack of experience with ServiceNow modules listed, No scripting or API experience, No ITIL knowledge, Location outside of Seattle, WA

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