Position Details

Type Not Specified

Experience mid

Exp. Years 4+ years

Education Bachelor's degree or foreign equivalent

Category Networking & Telecom

About this role

This role involves supporting Data Center network refresh projects, pre-staging devices, coordinating change schedules, and managing hardware logistics to ensure seamless infrastructure upgrades.

Key Responsibilities

Pre-stage network devices
Conduct technical configuration reviews
Coordinate network build schedules
Notify Network Operations Center
Update inventory and fault management records

Technical Overview

Supports Data Center operations with hands-on network device configuration, change management, hardware logistics, and fault management, utilizing tools like HRS and DC Tracks.

Ideal Candidate

The ideal candidate is a mid-level IT support professional with at least 4 years of experience supporting Data Center and network operations, capable of coordinating complex network refresh projects and managing hardware logistics.

Must-Have Skills

Hands and feed support for Data Center operationsPre-stage network devicesSchedule network buildsCoordinate change managementNotify Network Operations Center

Nice-to-Have Skills

Collaborate with Technology teamRespond to datacenter problemsEnsure work within service levels

Tools & Platforms

HRSDC TracksSlackChange management tools

Required Skills

Network supportData Center operationsnetwork device configurationchange managementinventory managementhardware shipmentRMAfault managementIT supportonsite

Hard Skills

Network supportData Center operationsNetwork device configurationChange managementInventory managementHardware shipment logisticsRMA processHRS toolDC TracksFault management tools

Soft Skills

CollaborationTechnical reviewSchedule coordinationCommunicationTeamwork

Industry & Role

Industry IT Infrastructure

Job Function Network support and Data Center hardware logistics coordination

Role Subtype Network Administrator

Tech Domains Active Directory, Microsoft 365, Azure, Amazon Web Services, ITSM / ServiceNow

Clearance & Visa

Clearance Required None

Visa Sponsorship No

Keywords for Your Resume

Network RefreshData CenterNetwork supportChange managementNetwork devicesHardware shipmentRMAFault managementInventoryIT supportOn-siteTampaNetwork configurationTechnical reviewSchedule coordinationSlacknetwork supportdata center operationsnetwork device configurationchange managementhardware shipmentRMA processfault managementinventory managementschedule coordinationcollaboration

Deal Breakers

Lack of Data Center support experience, No experience with network device configuration, Unwilling to relocate or commute to Tampa, No experience with change management processes

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