Position Details
About this role
This role involves supporting enterprise network and firewall infrastructure, troubleshooting complex network issues, and ensuring high network availability across multiple sites.
Key Responsibilities
- Monitor network incidents
- Troubleshoot LAN/WAN issues
- Configure firewalls and routers
- Respond to high-severity outages
- Support network security and stability
Technical Overview
The technical environment includes Cisco networking equipment, firewalls, NAT, VPN, network incident response, and ITIL-based processes for incident management and service improvement.
Ideal Candidate
The ideal candidate is an experienced network engineer with strong troubleshooting skills, expertise in Cisco LAN/WAN, firewalls, and incident response, with a background in enterprise network support and security.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with Cisco LAN/WAN, No firewall troubleshooting skills, No incident response experience, No knowledge of NAT or VPN
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