About this role

This role involves supporting and maintaining switching, fiber, and copper networks within Central Offices, ensuring operational reliability and troubleshooting issues.

Key Responsibilities

Support and maintain switching equipment
Support fiber and copper networks
Monitor alarms and troubleshoot issues
Install circuits and cabling
Support network documentation and upgrades

Technical Overview

The technical scope includes Central Office equipment, fiber and copper cabling, TIRKS system, and network troubleshooting and support.

Ideal Candidate

The ideal candidate is an entry-level network technician with experience in supporting switching equipment, fiber and copper networks, and Central Office operations. They are self-motivated, detail-oriented, and capable of troubleshooting complex network issues.

Must-Have Skills

Supporting and maintaining switching equipmentFiber and copper network supportExperience with Central Office equipmentKnowledge of TIRKS systemAlarm monitoringNetwork troubleshooting

Nice-to-Have Skills

Knowledge of safety rulesExperience with special circuitsSupporting transport networksSupporting power platforms

Tools & Platforms

TIRKS systemCabling practicesNetwork documentationNetwork monitoring tools

Required Skills

Switching equipmentFiber networksCopper networksTransport networksCentral OfficeTIRKS systemAlarm monitoringCircuit installationCabling practicesNetwork supportPower platformsNetwork troubleshootingNetwork documentation

Hard Skills

Switching equipmentFiber networksCopper networksTransport networksCentral OfficeTIRKS systemAlarm monitoringCircuit installationCabling practicesNetwork supportPower platformsNetwork maintenanceNetwork troubleshootingNetwork documentationNetwork provisioningNetwork supportFiber and copper cablingNetwork monitoring

Soft Skills

Self-motivationCustomer serviceTeamworkCommunicationProblem-solvingAttention to detailTime managementAdaptability

Industry & Role

Industry Telecom

Job Function Network support and maintenance

Keywords for Your Resume

Switching equipmentFiber networksCopper networksTransport networksCentral OfficeTIRKS systemAlarm monitoringCircuit installationCabling practicesNetwork supportPower platformsNetwork maintenanceNetwork troubleshootingNetwork documentationNetwork provisioning

Deal Breakers

Lack of experience with TIRKS system, No background in Central Office support, Unwillingness to work in a hybrid environment, Lack of troubleshooting skills

Network Technician

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