✦ Luna Orbit — Customer Success & Support

Non-Reg On-Caller

at Jones Financial (Edward Jones)

📍 Bonney Lake, WA Unknown Posted April 02, 2026
Type Full-Time
Experience entry
Exp. Years Not specified
Education Not specified
Category Customer Success & Support

Branch Office Administrator (BOA) in Bonney Lake, WA, provides client service and administrative support for Edward Jones, including account opening, transfers, scheduling, and marketing activities in a full-time role.

  • Client service via inbound/outbound calls
  • Account opening and transfers
  • Administrative & operational support
  • Scheduling meetings and preparing materials
  • Supporting marketing initiatives and SOP updates

Tools include MoneyGuide, Salesforce, and Microsoft Office; familiarity with SOPs and branch operations.

The ideal candidate is a customer-focused BOA with strong administrative and communication skills, able to handle inbound/outbound calls and documentation. Proficiency with MoneyGuide, Salesforce, and Microsoft Office is expected;Edward Jones experience is a plus.

Client ServiceAccount ManagementAdministrative & Operational SupportTechnology
MoneyGuideSalesforceMicrosoft Office
Client ServiceAccount ManagementAdministrative & Operational SupportTechnology
MoneyGuideSalesforceMicrosoft Office
Analytical ThinkingAttention to DetailAdaptabilityConversational SkillsDigital Tool UtilizationTeam Collaboration
Industry Banking
Job Function Support branch operations and client service activities for Edward Jones
Role Subtype End User Support
branch office administratorboacustomer serviceinbound and outbound callsaccount openingaccount transfersdocumentationmoneyguidesalesforcemicrosoft officesopsadministrative tasksclient relationshipspart-timeedward jonesfinancial servicesmarketing initiativesevent planningteam supportinbound callsoutbound calls

Part-time vs full-time availability, Lack of familiarity with MoneyGuide/Salesforce/MS Office

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