✦ Luna Orbit — Customer Success & Support

Non-Reg On-Caller

at Jones Financial (Edward Jones)

📍 Bryson City, NC Unknown Posted April 02, 2026
Type Part-Time
Experience entry
Exp. Years 0+ years
Education Not specified
Category Customer Success & Support

Branch Office Administrator (BOA) in Bryson City, NC, provides client service and administrative support to financial advisors. Responsibilities include inbound/outbound client calls, account opening and transfers, scheduling, documentation, and supporting marketing initiatives.

  • Client service via inbound/outbound calls
  • Account opening and transfers
  • Administrative & operational tasks
  • Scheduling appointments and preparing materials
  • Supporting marketing initiatives and SOP updates

Proficiency with MoneyGuide, Salesforce, and Microsoft Office is expected; familiarity with SOPs and branch operations.

The ideal candidate is a customer-service oriented BOA with strong administrative skills and the ability to handle inbound/outbound calls. Proficiency with MoneyGuide, Salesforce, and Microsoft Office is preferred; prior experience in financial services is a plus, with a part-time availability.

Client ServiceAccount ManagementAdministrative & Operational SupportTechnology
MoneyGuideSalesforceMicrosoft Office
Client ServiceAccount ManagementAdministrative & Operational SupportTechnology
MoneyGuideSalesforceMicrosoft OfficeSOPsAdministrative tasksclient accounts managementphone and email communication
Analytical ThinkingAttention to DetailAdaptabilityConversational SkillsDigital Tool UtilizationTeam Collaboration
Industry Banking
Job Function Support branch operations and client service activities for Edward Jones
Role Subtype End User Support
branch office administratorboacustomer serviceinbound and outbound callsaccount openingaccount transfersdocumentationmoneyguidesalesforcemicrosoft officesopsadministrative tasksclient relationshipspart-timeedward jonesfinancial servicesmarketing initiativesevent planningteam supportinbound callsoutbound calls

Part-time position requirement, Inability to work in Bryson City, NC, Lack of customer service experience

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