✦ Luna Orbit — Customer Success & Support

Non-Reg On-Caller

at Jones Financial (Edward Jones)

📍 Loudon, TN Unknown Posted April 02, 2026
Type Full-Time
Experience entry
Exp. Years Not specified
Education Not specified
Category Customer Success & Support

Branch Office Administrator (BOA) in Loudon, TN, provides client service and administrative support for Edward Jones, including account opening, transfers, scheduling, and marketing support in a full-time role.

  • Client service via inbound/outbound calls
  • Account opening and transfers
  • Administrative & operational support
  • Scheduling meetings and preparing materials
  • Supporting marketing initiatives and SOP updates

Proficiency with MoneyGuide, Salesforce, and Microsoft Office; comfortable learning firm-provided software.

The ideal candidate is an entry-level BOA with strong customer service orientation, basic administrative skills, and the ability to learn MoneyGuide and Salesforce. This role supports Edward Jones clients in Loudon, TN in a full-time capacity with growth opportunities.

Client ServiceAccount ManagementAdministrative & Operational SupportTechnology
MoneyGuideSalesforceMicrosoft Office
Client ServiceAccount ManagementAdministrative & Operational SupportTechnology
MoneyGuideSalesforceMicrosoft Office
Analytical ThinkingAttention to DetailAdaptabilityConversational SkillsDigital Tool UtilizationTeam Collaboration
Industry Banking
Job Function Support branch operations and client service activities for Edward Jones
Role Subtype End User Support
branch office administratorboacustomer serviceinbound and outbound callsaccount openingaccount transfersdocumentationmoneyguidesalesforcemicrosoft officesopsadministrative tasksclient relationshipspart-timeedward jonesfinancial servicesmarketing initiativesevent planningteam supportinbound callsoutbound calls

Must be able to perform in a full-time branch environment, Lack of basic administrative/clerical skills

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