✦ Luna Orbit — IT Support & Helpdesk

Observability Engineer I

at HealthEquity Inc.

📍 Remote, US Remote 💰 $72K – $111K USD / year Posted March 03, 2026
Salary $72K – $111K USD / year
Type Full-Time
Experience entry
Exp. Years Entry
Education Not specified
Category IT Support & Helpdesk

This role supports the reliability and performance of critical IT systems by maintaining monitoring and logging tools, troubleshooting issues, and supporting system onboarding.

  • Support onboarding of new systems
  • Maintain dashboards and alerts
  • Troubleshoot telemetry integrations
  • Collaborate with IT teams
  • Document procedures

Focuses on configuring and maintaining observability platforms like Dynatrace, LogicMonitor, and ThousandEyes to ensure system health and incident detection.

The ideal candidate is an entry-level observability engineer with a strong interest in monitoring, data analysis, and IT operations. They should have foundational knowledge of IT infrastructure and experience with monitoring tools like Dynatrace and LogicMonitor.

Knowledge of IT infrastructureExperience with monitoring and logging toolsAbility to troubleshoot dashboards and alertsSupport onboarding of systems
AutomationData analyticsIT operations
DynatraceLogicMonitorThousandEyes
MonitoringLoggingAlerting toolsDynatraceLogicMonitorThousandEyesIT infrastructureApplication supportData analytics
MonitoringLoggingAlerting toolsDynatraceLogicMonitorThousandEyesIT infrastructureApplication supportData analytics
CuriosityAttention to detailProblem-solvingCollaborationCommunication
Industry Healthcare IT
Job Function Ensure system observability and incident detection through monitoring tools
Observability EngineerMonitoringLoggingAlerting toolsDynatraceLogicMonitorThousandEyesIT infrastructureApplication supportData analyticsIncident detectionRoot cause analysisDashboardsTelemetryAutomation

Lack of experience with monitoring tools, Inability to troubleshoot dashboards, No understanding of IT infrastructure

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